Learn about our iPad app
Forgot your password?
service federal credit union
credit union ceo salaries increase recession
increasing wallet share
adhere core values
CU Offers Progression of Financial Education, Services
April 26, 2013
Young members can make real decisions—even mistakes—while the stakes are low and supervision is high.
‘Get them in Early’
April 25, 2013
‘It’s never too early to learn about money.’
Reach and Teach Youth
April 24, 2013
Just because young consumers aren’t profitable today doesn’t mean they won’t be tomorrow.
Nine Tips for Totally Rad Youth Programs
April 23, 2013
Educating youth in area schools is one way to fulfill the CU mission.
Time for Action on ‘the Vision’
April 22, 2013
Values-based service is part of our DNA—and this shift thus fits right into our wheelhouse.
Survey Reveals Consumers’ Top Financial Concerns
April 16, 2013
When asked to grade their knowledge of personal finance, 40% of U.S. adults gave themselves a grade of C, D, or F.
Times Square Video Billboard to Promote CUs
April 12, 2013
Ad will display logo and URL for aSmarterChoice throughout the message’s duration.
Masters of Marketing
April 12, 2013
The CUNA Marketing & Business Development Council gave out its most prestigious awards during its 20th Annual Conference in Anaheim, Calif.
Seven Reasons to Play
April 09, 2013
Social media marketing has been the bane of many organizations.
Build a Member-Centric Brand with Social Care
April 08, 2013
More than half (51%) of social care users engage with brands several times per month, and 9% do so daily.
Credit Union Magazine
March 2014 digital edition
A New Payments Paradigm
Prepare for the End of Gridlock
Solving the Fannie and Freddie Puzzle
Involve Members in Unite for Good
Enhance Members’ Cross-Channel Experience
This is a great list, but falls short. Consider the myriad of other risks that can bring the credit union to its knees: Technology risks including viruses, trojans, data breaches and other forms of security compromises. People risks, including disgruntled employees, social engineering attempts, social unrest, prison breakout, social media entries that also affect the mentioned reputational risk. Environmental risks, which could include derailed or overturned chemical tankers,blizzards, hurricanes, tornados, sink holes (save the Corvettes!), earthquakes, mudslides, forest fires. Leaders always need to be asking themselves, "What could stop us from performing our mission?" A solid crisis management organization, coupled with a realistic, exercised business continuity plan is vital to ensure continued operations.
Cash America self reported the Ohio collections robo signing incident which was a violation of company policy. An outside investigation was conducted and findings were reported to the state and CFPB. Customers were refunded money due the company before any federal or state action was announced.
This important article managed to engage & inform in a few short minutes. Kudos, CU Magazine!
This is such a great example of credit unions giving back. The key with Complex Community is that they don't just do these acts of kindness just to do them. They are a part of their culture (as you noted). Before starting a similar program, other credit unions should do a deep dive into their culture and then match their program to who they are.
This article is spot-on regarding engagement. In fact, many credit unions need to replace their sales training with member engagement training. Your members don't want to be sold to--they want to be engaged with. Likewise, your front-line staff are not sales people--they are educators.
Tweets by @cumagazine
Say: Who should be Credit Union Magazine's 2014 CU Hero of the Year?
William Armstrong, Northeast Community CU
Dan Morrisey, Queen of Peace Arlington FCU
William Rissel, Fort Knox FCU
Joni Senkpeil, Illinois CU System
. Design, CMS, Hosting & Web Development ::