Human Resources

What's Your Biggest Training Challenge?

May 01, 2006
What's Your Biggest Training Challenge? May 1, 2006 Changing The Culture Culture change. We went from being a single-sponsor credit union to a community-based credit union. Before, we had a captive audience. Now, as a community-based credit union, we've had to take our message out to the community. We had... READ MORE

CEO's Life Is One Big Adventure

May 01, 2006
CEO's Life Is One Big Adventure May 1, 2006 CEO's Life Is One Big Adventure Who: Konnie Werner What: President/CEO Where: Team One CU, Saginaw, Mich. Why Team One's call center won a Best Practices Award from the CU Association of New Mexico: We were delighted to be honored with... READ MORE

Support Reservists: Tips for Employers

May 01, 2006
Support Reservists: Tips for Employers May 1, 2006 More than half of the men and women serving in the armed forces are members of the National Guard and Reserve. As employers, credit unions are vital to enabling employees who are members of the National Guard and Reserve to serve their... READ MORE

AmeriCU Honors Youths, Employees

May 01, 2006
AmeriCU Honors Youths, Employees May 1, 2006 AmeriCU Credit Union, Rome, N.Y., celebrated National Credit Union Youth Week April 24-29 by welcoming youths into its branches, introducing them to the benefits of credit union membership, promoting the credit union difference, and encouraging them to save in a fun and festive... READ MORE

Self-Service HR Cuts Costs, Improves Efficiency

May 01, 2006
Self-Service HR Cuts Costs, Improves Efficiency May 1, 2006 By M. Sharon Baker Jim Maldonado shaved more than 15 hours of paper shuffling and tedious data entry from his workweek when Twin City Co-ops Federal Credit Union, Roseville, Minn., moved some of its manual processes to a Web-based software solution.... READ MORE

Mimi Lieb: The Ultimate Team Player

April 01, 2006
Mimi Lieb: The Ultimate Team Player April 1, 2006 Who: Mimi Lieb What: President/CEO Where: Transportation FCU, Washington, D.C. Why my CU and others formed a disaster recovery/business continuity credit union service organization (CUSO): The collective approach lets us take advantage of economies of scale and provides a far more... READ MORE

Innovation Expert To Lead NACUSO Conference

April 01, 2006
Innovation Expert To Lead NACUSO Conference April 1, 2006 The National Association of Credit Union Service Organizations (NACUSO) will headline Michael Raynor, author of the New York Times bestseller, 'The Investor's Solution,' at its annual conference May 15-18 at The Wynn Hotel in Las Vegas. 'Innovation and collaboration are the... READ MORE

Check Out CUNA's May Educational Offerings

April 01, 2006
Check Out CUNA's May Educational Offerings April 1, 2006 Marketing Management School: Update, takes place simultaneously with Parts I and II, May 7-12 in San Diego. The update looks into topics suchas serving members of modest means, choosing an ad agency, conducting focus groups, e-service, word-of-mouthmarketing, and more. Part I... READ MORE

Hurricane Katrina: The Aftermath

March 01, 2006
Hurricane Katrina: The Aftermath March 1, 2006 By Bill Merrick 'At first light, the devastation is greater than our worst fears. It's just totally overwhelming,' Louisiana Gov. Kathleen Babineaux Blanco, board member at La Capitol Federal Credit Union, Baton Rouge, La., told The New York Times (Aug. 30) during Hurricane... READ MORE

Don't Let E-Mail Steal Your Time: Six Tips

March 01, 2006
Don't Let E-Mail Steal Your Time: Six Tips March 1, 2006 E-mail can rob employees of two work hours each day, according to 'Total Workday Control Using Microsoft® Outlook: The Eight Best Practices of Task and E-mail Management,' by Michael Linenberger. Spending eight hours to learn a new way to... READ MORE

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