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2011 challenges opportunities
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» Human Resources
Pricer: Take Stock of Health-Care Requirements
June 28, 2012
Defined contributions will help CUs better manage their health-care costs.
The Business Case for Employee Engagement
June 20, 2012
As more baby boomers retire, demand for talent will exceed supply.
Train Your Brain for Happiness, Success
June 20, 2012
The three main predictors of happiness are optimism, social support, and the ability to see stress as a challenge.
Liotta: Be Generationally Savvy in the Workforce
June 19, 2012
Expect coveted young employees to ask tough questions about your CU’s unique value proposition.
Spotlight: Teshia Davis
June 01, 2012
Promoting wellness in the workplace reduces absenteeism, health-care costs.
‘Do One Thing Every Day That Scares You’
May 18, 2012
Hiring disruptive people can ward off complacency and inject an organization with fresh ideas and perspectives, says management guru Tom Peters.
What Makes an Effective CU Manager?
May 14, 2012
A new Filene Research Institute report explores what kind of employees make superlative middle managers and how credit unions can identify and promote them.
Wellness Programs Combat Rising Health-Care Costs
April 30, 2012
Health and wellness programs are on the rise thanks to the the many benefits they offer both employees and employers.
No CU Is Immune From Employee Dishonesty
April 27, 2012
Many boards aren’t prepared for the financial and reputational impact of embezzlement. Whether your CU is large or small, employee dishonesty doesn't discriminate.
Health-Care Law Changing CUs’ Coverage
April 23, 2012
Health-care insurance exchanges will continue to move forward regardless of the Supreme Court’s decision on the constitutionality of the health-care act.
Credit Union Magazine
March 2014 digital edition
A New Payments Paradigm
Prepare for the End of Gridlock
Solving the Fannie and Freddie Puzzle
Involve Members in Unite for Good
Enhance Members’ Cross-Channel Experience
This is a great list, but falls short. Consider the myriad of other risks that can bring the credit union to its knees: Technology risks including viruses, trojans, data breaches and other forms of security compromises. People risks, including disgruntled employees, social engineering attempts, social unrest, prison breakout, social media entries that also affect the mentioned reputational risk. Environmental risks, which could include derailed or overturned chemical tankers,blizzards, hurricanes, tornados, sink holes (save the Corvettes!), earthquakes, mudslides, forest fires. Leaders always need to be asking themselves, "What could stop us from performing our mission?" A solid crisis management organization, coupled with a realistic, exercised business continuity plan is vital to ensure continued operations.
Cash America self reported the Ohio collections robo signing incident which was a violation of company policy. An outside investigation was conducted and findings were reported to the state and CFPB. Customers were refunded money due the company before any federal or state action was announced.
This important article managed to engage & inform in a few short minutes. Kudos, CU Magazine!
This is such a great example of credit unions giving back. The key with Complex Community is that they don't just do these acts of kindness just to do them. They are a part of their culture (as you noted). Before starting a similar program, other credit unions should do a deep dive into their culture and then match their program to who they are.
This article is spot-on regarding engagement. In fact, many credit unions need to replace their sales training with member engagement training. Your members don't want to be sold to--they want to be engaged with. Likewise, your front-line staff are not sales people--they are educators.
Tweets by @cumagazine
Say: Who should be Credit Union Magazine's 2014 CU Hero of the Year?
William Armstrong, Northeast Community CU
Dan Morrisey, Queen of Peace Arlington FCU
William Rissel, Fort Knox FCU
Joni Senkpeil, Illinois CU System
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