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Human Resources

It's Not Personal; It's Business

June 01, 2010

Face-to-face communication is becoming a lost art.

One of my favorite chick flicks is “You’ve Got Mail.” In the movie, Tom Hanks plays a character who owns a big chain bookstore and Meg Ryan’s character is the owner of a small corner bookstore previously owned by her mother.

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Pulling Together

June 01, 2010
U.S. worker productivity, year over year, continues to increase. Even though employees have seen their incomes stagnate, job opportunities derailed, and retirements jeopardized, worker productivity keeps climbing, reports the Credit Union National Association’s 2010-2011 Environmental Scan. READ MORE

Manage Training From Start to Finish

May 26, 2010

Web-based training services help you manage training from start to finish.

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CUs Struggle To Contain Benefit Costs

May 26, 2010

Employers are having difficulty offering benefits due to financial constraints caused by the poor economy and escalating costs, particularly for health care, according to the Credit Union National Association’s (CUNA) 2010-2011 Credit Union Staff Benefits Survey Report.

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Instant Poll: Wellness Programs

April 29, 2010
Wellness programs are designed with the idea that keeping employees healthy is better and cheaper than treating and paying for health issues later. But are they all they’re cracked up to be? Cast your vote now: What do you think? Do you think wellness programs are worth the effort?... READ MORE

More CUs Add Wellness Programs

April 26, 2010
One-third of credit unions added or expanded their use of wellness programs to reduce 2010 health-care costs, according to the Credit Union National Association’s (CUNA) 2010-2011 Credit Union Staff Benefits Survey Report. Wellness programs use a variety of components to improve employees’ lifestyles and ward off chronic illnesses that drive... READ MORE

The New MBAs

March 30, 2010
Ben Rogers CU values are aligned with the values of today’s business school graduates. Focus MBA students offer strong analytical skills and fresh views of CU operations and strategy. Young adults increasingly look for socially responsible employers. Board focus: Partner with graduate schools to attract MBA students and graduates. Imagine... READ MORE

Make an Immeasurable Impact

March 30, 2010
‘Our success depends on helping members achieve their financial goals.’ Who: Kelly McDonough What: President/CEO Where: First Alliance CU, Rochester, Minn. I’m proud my CU received the Alfred P. Sloan Award for Business Excellence in Workplace Flexibility: Organizations function best when they have an engaged and inspired work force. I’m... READ MORE

Don't keep secrets from staff

March 23, 2010
Can employees handle the truth? Yes. And if you don’t give it to them, they’ll make up their own version of it. That’s the word from Quint Studer , author of “Straight A Leadership: Alignment, Action, Accountability.” He says many employees are anxious and distracted, either hiding out in their... READ MORE

Social Media Guidelines and Policies

February 08, 2010
Conference to Offer Social Media Guidance The 16th Annual CUNA Human Resources/Training & Development Council Conference will feature a session on social media for HR, plus more than 25 other sessions covering industry-essential issues such as: Mergers ; Performance management ; and Remote workforces . The conference will be held April 11-14... READ MORE
May Cover

Credit Union Magazine

• May digital edition

May 2013

heroes

What's Popular

Popular Stories

Scenes from the 19th Annual CUNA CFO Council Conference

Survey Says: Americans Lack Credit Score Knowledge

Warren Morrow Named 2013 CU Hero of the Year

Identify & Monitor Indirect Auto Lending Risks

'Encourage Courage'

Recent Discussion

In remembering Warren, the first thing I think of was his smile. He was a gentle, caring man who always thought of others first. I was honored to be a part of the MiOpportinidad project with Affinity Credit Union, Warren and Miriam. His hard work and dedication to that project was inspirational. Warren so deserves this award.

The author really understands the credit union philosophy and I really enjoyed the analogy of his bathroom remodel. The only thing missing was pictures of the finished bathroom! :)

Thank you Phillip for showing the differences between a Big Bank that is only looking to sell you products and a Credit Union that actually looks out for its members needs. Great article!

I love and give a standing ovation to Ron Kase and to other caring people just as much as those who passed away on 2012 like Warren Morrow at Des Moines Iowa. He worked hard for those who are under-served an under-represented, but wasn't mentioned in your magazine. It may be beneficial for the entire world to know about his accomplishments no for his benefit, obviously, but to increase the number of positive and caring people and to add members the CU. Just ask Coopera Consulting at Des Moines Iowa about Warren Morrow's legacy.

That’s right Lisa. The servicing rule would not require a credit union to create its own policies and procedures if all aspects of the servicing are delegated to a sub-servicer. However, remember that the credit union will have to conduct due diligence on the sub-servicer to make sure it is following the minimum requirements for policies and procedures. Unfortunately, even those credit unions that use a third party servicer will need to have a working knowledge of the CFPB’s servicing rule.

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