Human Resources

Manage Training From Start to Finish

May 26, 2010

Web-based training services help you manage training from start to finish.

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CUs Struggle To Contain Benefit Costs

May 26, 2010

Employers are having difficulty offering benefits due to financial constraints caused by the poor economy and escalating costs, particularly for health care, according to the Credit Union National Association’s (CUNA) 2010-2011 Credit Union Staff Benefits Survey Report.

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Instant Poll: Wellness Programs

April 29, 2010
Wellness programs are designed with the idea that keeping employees healthy is better and cheaper than treating and paying for health issues later. But are they all they’re cracked up to be? Cast your vote now: What do you think? Do you think wellness programs are worth the effort?... READ MORE

More CUs Add Wellness Programs

April 26, 2010
One-third of credit unions added or expanded their use of wellness programs to reduce 2010 health-care costs, according to the Credit Union National Association’s (CUNA) 2010-2011 Credit Union Staff Benefits Survey Report. Wellness programs use a variety of components to improve employees’ lifestyles and ward off chronic illnesses that drive... READ MORE

The New MBAs

March 30, 2010
Ben Rogers CU values are aligned with the values of today’s business school graduates. Focus MBA students offer strong analytical skills and fresh views of CU operations and strategy. Young adults increasingly look for socially responsible employers. Board focus: Partner with graduate schools to attract MBA students and graduates. Imagine... READ MORE

Make an Immeasurable Impact

March 30, 2010
‘Our success depends on helping members achieve their financial goals.’ Who: Kelly McDonough What: President/CEO Where: First Alliance CU, Rochester, Minn. I’m proud my CU received the Alfred P. Sloan Award for Business Excellence in Workplace Flexibility: Organizations function best when they have an engaged and inspired work force. I’m... READ MORE

Don't keep secrets from staff

March 23, 2010
Can employees handle the truth? Yes. And if you don’t give it to them, they’ll make up their own version of it. That’s the word from Quint Studer , author of “Straight A Leadership: Alignment, Action, Accountability.” He says many employees are anxious and distracted, either hiding out in their... READ MORE

Social Media Guidelines and Policies

February 08, 2010
Conference to Offer Social Media Guidance The 16th Annual CUNA Human Resources/Training & Development Council Conference will feature a session on social media for HR, plus more than 25 other sessions covering industry-essential issues such as: Mergers ; Performance management ; and Remote workforces . The conference will be held April 11-14... READ MORE

Top 10 Stories of 2009

January 15, 2010
Visitors to creditunionmagazine.com were most interested in regulations, corporate stabilization, and the recession during 2009. The most-read stories on creditunionmagazine.com during 2009 were: 10) Strange-But-True CU Crimes   Did you hear about the arrest police made in a 26-year-old credit union embezzlement case? Or about the member who deposited her... READ MORE

Unleash excellence at your CU

January 14, 2010
By Dennis Snow & Teri Yanovitch Most of us have been on the receiving end of poor customer service many times. How often have you found yourself seething because of a long wait at your doctor’s office, a grocery store cashier carrying on a personal conversation while you stand in... READ MORE

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Great article! Unfortunately, most employees don’t feel valued or appreciated by their supervisors or employers. In fact, research has shown that the predominant reason team members quit their jobs is because they don’t feel valued. This is in spite of the fact that employee recognition programs have proliferated in the workplace – over 90% of all organizations in the U.S. has some form of employee recognition activities in place. But most employee recognition programs are viewed with skepticism and cynicism – because they aren’t viewed as being genuine in their communication of appreciation. Getting the “employee of the month” award, receiving a certificate of recognition, or a “Way to go, team!” email just don’t get the job done. How do you communicate authentic appreciation? We have found people have different ways that they want to be shown appreciation, and if you don’t communicate in the language of appreciation important to them, you essentially “miss the mark”. Additionally, employees need to receive recognition more than once a year at their performance review. Otherwise, they view the praise as “going through the motions”. A third component of authentic appreciation is that the communication has to be about them personally – not the department, not their group, but something they did. Finally, they have to believe that you mean what you say. How you treat them has to match the words you use. If you are not sure how your team members want to be shown appreciation, the Motivating By Appreciation Inventory (www.appreciationatwork.com/assess) will identify the language of appreciation and specific actions preferred by each employee. You then can create a group profile for your team, so everyone knows how to encourage one another. Remember, employees want to know that they are valued for what they contribute to the success of the organization. And communicating authentic appreciation in the ways they desire it can make the difference between keeping your quality team members or having a negative work environment that everyone wants to leave. Paul White, Ph.D., is the co-author of The 5 Languages of Appreciation in the Workplace with Dr. Gary Chapman.

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