Management

A View Behind the Front Line

June 18, 2009
There are employees for every company, but not every company is for all employees,” notes journalist Alex Frankel . He found this out firsthand, going behind the employees-only doors of five of America’s best-known companies. His report, “Punching In,” was chosen by Strategy & Business magazine as a top book... READ MORE

Embrace Optimism as a Force for Change

June 18, 2009
If your teenager announced plans to travel the country in an old van selling T-shirts, you might wonder where you went wrong. But Bert Jacobs, co-founder and chief executive optimist of Life is good ®, Hudson, N.H., with his brother John, turned three simple words on a T-shirt into a... READ MORE

14 Steps to Life Balance and Happiness

June 18, 2009
Learn 14 steps to life balance and happiness from Dave Mitchell, author of “Live and Learn or Die Stupid.” His Monday thought leader session of the same title will mix humor, research, and advice on how to remain resilient, balanced, and happy. Mitchell is president/CEO of The Leadership Difference ,... READ MORE

Make Negative Work Illusions Disappear

June 18, 2009
"Understanding how magicians create illusions on stage can show us how negative illusions are created at work,” says Brad Barton , author of “Beyond Illusions” and member of the International Brotherhood of Magicians. Blending the mystery of magic with the realities of the workplace, Barton will inspire people to take... READ MORE

Crisis Opens Growth Window for CUs

June 18, 2009
The entire U.S. financial services sector has been under massive stress during the recent credit crisis. Yet many observers believe this crisis presents an opportunity for credit unions as consumers’ trust in banks erodes. John Lass, CUNA Mutual Group’s senior vice president of strategy, will share 10 reasons why the... READ MORE

Attendees Honor CU Revolutionaries

June 18, 2009
There were exceptional moments at Sunday’s Opening General Session at the America’s Credit Union Conference & Expo in Boston, but perhaps none more notable than the award presented to Cathie Tierney, CEO of Community First Credit Union , Appleton, Wis. She was recognized as Credit Union Magazine’s 2009 CU Hero... READ MORE

Building Green: Fad or Rad?

June 17, 2009
Going green is the rage, but building green is convoluted. James Collins When you hear the phrase “a green branch,” what’s the first thing that comes to mind? A poor choice of wall color. A reminder of how expensive it was to build the last branch. A place where members... READ MORE

Closing Time

June 17, 2009
How to determine when a branch has outlived its usefulness. Judy Dahl Closing a branch is one of the hardest decisions credit unions can make, says Debra Griggs, vice president of member relations at $918 million asset United Federal Credit Union, St. Joseph, Mich. “It affects the members who use... READ MORE

It's Time to Support Corporate CUs

June 17, 2009
Let’s stay centered on the cooperative spirit. Erin Mendez Corporate credit unions play a key role in our cooperative system. While I’ve been in the financial services sector for 30 years, I began a career in the credit union movement in 2003. Going from for-profit to not-for-profit financial services, I... READ MORE

Factor In the Attrition Factor

June 17, 2009
The role of member retention often is overlooked in CU growth. Paul Ledin Ever wonder how your credit union’s membership growth compares with other credit unions’? That may strike you as an odd question. After all, credit unions report total memberships on quarterly call reports filed with the National Credit... READ MORE

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