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Gladwell: CUs are David to Banks’ Goliath
May 17, 2013
‘True innovation comes from the marginal people who push innovations into the center.’
CU Movement Loses an Icon
May 11, 2013
Colleagues say Heins was ‘ceaseless in his devotion to CUs and cooperatives worldwide.’
Scenes from the 2013 THINK Conference
May 01, 2013
The conference runs April 29 to May 2 in Chicago.
Don’t Roll the Dice on Leadership
May 01, 2013
Don’t force upwardly mobile employees to keep their intensions secret.
Let ACUC’s Keynoters Energize You in New York
May 01, 2013
The credit union movement’s forward-thinking conference will be held June 30-July 3.
Five Issues Facing CFOs
May 01, 2013
Continued low rates put a strain on asset yields.
A Tailored Benefits Strategy Can Control Costs
April 30, 2013
'Identify your top performers and your key employees, and make sure you keep them happy.'
Five Steps to Become ‘Super Productive’
April 19, 2013
Consider five strategies to eliminate waste and boost productivity.
Communication Key in Controlling Expenses
April 17, 2013
This runs counter to the stereotype of the CFO who hides in an office, emerging only to growl at co-workers who seek to spend money in unexpected ways.
Help Employees Rediscover Their Mojo
April 15, 2013
'We try to instill the concept that we're a learning organization, and that it's better to ask than to make a mistake.'
Credit Union Magazine
July 2014 digital edition
Slide Show: The Daily Duties of a Home-Based CU Manager
Advocacy Puts Board Members on Offense
Five Cyber Security Considerations for CUs
Win Employee Love: Four Steps
Harness the Power of 'Intrapreneurship'
David, good point about the "recovering comfortably" comment. That was an editorial addition--which I'll remove.
Many good points but too rosy? Will the "Federal Reserve raise short-term interest rates 1% per year for the next three years, starting in 2015—“probably next year at this time” ? I have heard from other economist that the US government will go bankrupt if that happens due to the QE the fed has done for several years. Also it seems an exaggeration to say “We survived a heart attack,now the economy is recovering comfortably." Comfortably recovering is too ignore the economic stress that many members still live with daily that will eventually affect many credit unions.
Karan, Great article and insight. I would also recommend that you start getting those credit cards into the hands of the youth BEFORE they are in college. One of the best ways to reach this young generation is through mom and dad. Before the student goes to college, get them started with a credit card (even if mom and dad are joint on it). It's never too early to start marketing credit cards. Mark
I would respectfully disagree that transactional data is a good place to start. In my opinion, relationship data is a much better starting point. Transactional data tends to require more "mining" of thousands/millions of transactions to identify opportunities or threats. Relationship data, however, involves identifying and profiling your high-value relationships (those profitable relationships with multiple products/services, for example) and leveraging that information to attract/cross-sell similar members. Generally involves a bit less effort and quite a bit higher return.
Congratulations on a fine article. Perhaps the best advise is unsaid but exemplified throughout the article - namely avoiding the use of the term "Financial Literacy." The term is insulting and counterproductive because it implies that those who take the training are "Illiterate."
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