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Leverage Disruptive Technologies—or be Leveled by Them
April 10, 2013
‘Think outside the old banking box,’ economist urges CUs.
Regulations We’d Rather Not See
April 07, 2013
These are the regulations that make credit union CEOs as neurotic as hypercaffeinated squirrels.
Do Less and Get More
April 06, 2013
The art of subtraction can lead to more innovative approaches and products.
A Man of Integrity
April 01, 2013
His handshake was as good as a contract.
Supplemental Capital Would Benefit CUs, Local Communities
April 01, 2013
Deposits keep flowing into CUs due to consumers’ flight to safety.
Making the Most of Mergers
March 26, 2013
In the best-case scenario, the merging CUs come out better than either one was before.
Five Insights from the Filene Research Institute
March 21, 2013
Did you know the average American household has the same house for only seven years?
Why CUs Are Vital
March 19, 2013
Making local decisions that support member needs is part of our DNA.
What Does It Take to be a Great Community CU?
March 09, 2013
Q&A with award-winning community CUs about what it takes to be a great community credit union.
IRS Rules Complicate Compensation Reporting Requirements
March 08, 2013
The CU movement must maintain its reputation for reasonable and transparent executive compensation.
Credit Union Magazine
July 2014 digital edition
Slide Show: The Daily Duties of a Home-Based CU Manager
Regulators Focus on Interest-Rate Risk
Where Does it All Go?
A Social Media ROI Success Story
Happy 25th Birthday, Filene!
David, good point about the "recovering comfortably" comment. That was an editorial addition--which I'll remove.
Many good points but too rosy? Will the "Federal Reserve raise short-term interest rates 1% per year for the next three years, starting in 2015—“probably next year at this time” ? I have heard from other economist that the US government will go bankrupt if that happens due to the QE the fed has done for several years. Also it seems an exaggeration to say “We survived a heart attack,now the economy is recovering comfortably." Comfortably recovering is too ignore the economic stress that many members still live with daily that will eventually affect many credit unions.
Karan, Great article and insight. I would also recommend that you start getting those credit cards into the hands of the youth BEFORE they are in college. One of the best ways to reach this young generation is through mom and dad. Before the student goes to college, get them started with a credit card (even if mom and dad are joint on it). It's never too early to start marketing credit cards. Mark
I would respectfully disagree that transactional data is a good place to start. In my opinion, relationship data is a much better starting point. Transactional data tends to require more "mining" of thousands/millions of transactions to identify opportunities or threats. Relationship data, however, involves identifying and profiling your high-value relationships (those profitable relationships with multiple products/services, for example) and leveraging that information to attract/cross-sell similar members. Generally involves a bit less effort and quite a bit higher return.
Congratulations on a fine article. Perhaps the best advise is unsaid but exemplified throughout the article - namely avoiding the use of the term "Financial Literacy." The term is insulting and counterproductive because it implies that those who take the training are "Illiterate."
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