Compliance

CUNA Urges CFPB to Provide Reg Relief

January 23, 2012
CUNA cites need to address a number of issues, including ATM disclosures and HMDA triggers. READ MORE

Court OKs Up-Front Card Fees

January 13, 2012
The original rule regarding the limitation of fees during the first year after an account is opened remains in place and credit unions should continue to comply with it. READ MORE

Compliance Q&A: Branch Office Closures

January 13, 2012
Also covered are questions about NMLS administrators, FCRA negative information notices, and garnishment orders. READ MORE

What’s Happening on the BSA Front?

January 13, 2012
Here’s a BSA update, highlighting recent actions by FinCEN, which oversees compliance with BSA/anti-money laundering. READ MORE

Credit Reports: Useful Screen Or Lawsuit Unforeseen?

January 11, 2012
Before requesting that next credit report, make sure you comply with new restrictions imposed through state and federal laws. READ MORE

Beware ATM Fee Lawsuits

January 02, 2012
CUNA and CUNA Mutual offer nine risk-mitigation strategies. READ MORE

Compliance Burden Grows Heavier

January 01, 2012
The current regulatory environment is fast-paced and unrelenting. READ MORE

Compliance Matters

January 01, 2012
CFPB update, remittance transfers, HUD proposed discrimination standards, and private education loans. READ MORE

Investigate Unauthorized Transactions

December 22, 2011
NCUA indicates some of the most common consumer complaints are related to unauthorized transactions and Regulation E. READ MORE

CFPB Takes on Perennial Challenge as First Big Test

December 21, 2011
It would be a rare win-win if the new bureau could streamline the mortgage process for lenders in a way borrowers could understand. READ MORE

The Works Blog The Works Blog is produced by PolicyWorks LLC, Des Moines, Iowa.

#CFPB is Watching for Deceptive #Marketing

Financial institutions were recently reminded of the importance of ensuring marketing materials, products, and services are not unfair, deceptive, or abusive. This month the CFPB ordered Bank of America to pay $727 Million in consumer relief for illegal credit card practices. Bank of America was found to have misled consumers about the cost of the […]

TILA-RESPA Disclosure Implementation

Have you begun to look over the new requirements for the TILA-RESPA integrated disclosure rule? If not, don’t worry to much, yet. This rule was finalized and released in November 2013. This rule becomes effective on August 1, 2015. While there is some time before the effective date, I would not recommend waiting until next […]

Navigating the Muddy Waters of Flood Insurance Reform

One of the things PolicyWorks continues to assist our credit union clients with is wading through the deep waters of mortgage regulation. As CFPB Director Richard Cordray has acknowledged, many of the business practices implemented by the January 2014 mortgage rules have long been standards credit unions have adhered to. However, a tidal wave of […]
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Great article! Unfortunately, most employees don’t feel valued or appreciated by their supervisors or employers. In fact, research has shown that the predominant reason team members quit their jobs is because they don’t feel valued. This is in spite of the fact that employee recognition programs have proliferated in the workplace – over 90% of all organizations in the U.S. has some form of employee recognition activities in place. But most employee recognition programs are viewed with skepticism and cynicism – because they aren’t viewed as being genuine in their communication of appreciation. Getting the “employee of the month” award, receiving a certificate of recognition, or a “Way to go, team!” email just don’t get the job done. How do you communicate authentic appreciation? We have found people have different ways that they want to be shown appreciation, and if you don’t communicate in the language of appreciation important to them, you essentially “miss the mark”. Additionally, employees need to receive recognition more than once a year at their performance review. Otherwise, they view the praise as “going through the motions”. A third component of authentic appreciation is that the communication has to be about them personally – not the department, not their group, but something they did. Finally, they have to believe that you mean what you say. How you treat them has to match the words you use. If you are not sure how your team members want to be shown appreciation, the Motivating By Appreciation Inventory (www.appreciationatwork.com/assess) will identify the language of appreciation and specific actions preferred by each employee. You then can create a group profile for your team, so everyone knows how to encourage one another. Remember, employees want to know that they are valued for what they contribute to the success of the organization. And communicating authentic appreciation in the ways they desire it can make the difference between keeping your quality team members or having a negative work environment that everyone wants to leave. Paul White, Ph.D., is the co-author of The 5 Languages of Appreciation in the Workplace with Dr. Gary Chapman.

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