Compliance

Regulatory Compliance for Investments

July 31, 2013
CUNA expects NCUA to issue additional guidance on how to comply with its new investment rules. READ MORE

Agency Protects Stay-At-Home Spouses

July 24, 2013
Regulation Z amendment allows card issuers to consider a working spouse's income as that of the applicant's under certain conditions. READ MORE

When You Are—And Aren't—A Loan Originator

July 22, 2013
The loan originator compensation rule has a lot of moving parts that will require changes at most CUs. READ MORE

Get Your 2013 Mortgage Lending Almanac

July 22, 2013
New rules will recast mortgage lending from application to servicing. READ MORE

CFPB Clarifies Escrows Final Rule

July 21, 2013
Rule lengthens the time you must maintain a mandatory escrow account established for a higher-priced mortgage. READ MORE

Remittance Transfer Rule Takes Effect Oct. 28

July 10, 2013
Amendments provide new protections to consumers who send remittance transfers outside the U.S. READ MORE

NCUA's Derivatives Proposal

July 10, 2013
Final rule should allow better matching between assets and liabilities. READ MORE

Guard Against Social Media's Liability Risks

July 09, 2013
A recent survey indicated that 62% of U.S. financial institutions were not using social media because they worry about compliance violations. READ MORE

More Members, Regs, and a Future Focus

July 01, 2013
CUs are the model of the future. READ MORE

Compliance Q&A: Ability-to-Repay and Mobile Homes

July 01, 2013
The ATR rule will apply to any consumer credit transaction that’s secured by a dwelling. READ MORE

The Works Blog The Works Blog is produced by PolicyWorks LLC, Des Moines, Iowa.

Navigating the Muddy Waters of Flood Insurance Reform

One of the things PolicyWorks continues to assist our credit union clients with is wading through the deep waters of mortgage regulation. As CFPB Director Richard Cordray has acknowledged, many of the business practices implemented by the January 2014 mortgage rules have long been standards credit unions have adhered to. However, a tidal wave of […]

How to Write an Effective #CommentLetter

One of my favorite things about being a part of the credit union movement is the cooperative spirit; how everyone has a voice and a chance to be heard.  A great example of this is the comment letter – whenever an agency (such as NCUA, NACHA, CFPB, etc.) issues a proposed rule, they open the […]

Prepaid Cards and the CFPB

There has been a lot of chatter lately by the CFPB about prepaid cards and payroll cards (which are generally a form of a reloadable prepaid card used by an employer). We should expect a lot more chatter by “late spring” when the CFPB issues proposed rules. The CFPB issued two versions of model forms in […]
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Great article! Unfortunately, most employees don’t feel valued or appreciated by their supervisors or employers. In fact, research has shown that the predominant reason team members quit their jobs is because they don’t feel valued. This is in spite of the fact that employee recognition programs have proliferated in the workplace – over 90% of all organizations in the U.S. has some form of employee recognition activities in place. But most employee recognition programs are viewed with skepticism and cynicism – because they aren’t viewed as being genuine in their communication of appreciation. Getting the “employee of the month” award, receiving a certificate of recognition, or a “Way to go, team!” email just don’t get the job done. How do you communicate authentic appreciation? We have found people have different ways that they want to be shown appreciation, and if you don’t communicate in the language of appreciation important to them, you essentially “miss the mark”. Additionally, employees need to receive recognition more than once a year at their performance review. Otherwise, they view the praise as “going through the motions”. A third component of authentic appreciation is that the communication has to be about them personally – not the department, not their group, but something they did. Finally, they have to believe that you mean what you say. How you treat them has to match the words you use. If you are not sure how your team members want to be shown appreciation, the Motivating By Appreciation Inventory (www.appreciationatwork.com/assess) will identify the language of appreciation and specific actions preferred by each employee. You then can create a group profile for your team, so everyone knows how to encourage one another. Remember, employees want to know that they are valued for what they contribute to the success of the organization. And communicating authentic appreciation in the ways they desire it can make the difference between keeping your quality team members or having a negative work environment that everyone wants to leave. Paul White, Ph.D., is the co-author of The 5 Languages of Appreciation in the Workplace with Dr. Gary Chapman.

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