Compliance

NCUA Loan Participation Rule Effective Sept. 23

September 01, 2013
The NCUA Board approved a final rule in June to revise its loan participation rules READ MORE

Overdraft Report Raises Consumer Concerns

August 19, 2013
Despite the report, the CFPB isn’t expected to issue a rule to regulate overdraft practices this year. READ MORE

CFPB’s Exam Procedures Are Valuable Tools

August 18, 2013
Review them to survive the tidal wave of new regulations and bolster your compliance efforts. READ MORE

A Dangerous Intersection

August 14, 2013
All CUs should review their confidentiality policies for overbreadth, both in writing and in application. READ MORE

Compliance Q&A: Indirect Lending

August 09, 2013
Who's responsible for providing the risk-based pricing notice? READ MORE

What’s on the CFPB’s Agenda?

August 05, 2013
Agency moves full speed ahead on additional regulatory rulemaking. READ MORE

Skirting Around Dress Code Discrimination

August 01, 2013
During the summer, employers often are confronted with sticky situations involving the application and enforcement of workplace dress codes. READ MORE

Health-Care Reform Offers Opportunities

August 01, 2013
While health-care reform means new oversights, obligations, and work, it can create opportunities for credit unions prepared to harness them. READ MORE

Find Mortgage Rule Resources Online

August 01, 2013
The CFPB created a one-stop shop for all its 2013 mortgage rules and guidance materials. READ MORE

CFPB Releases First Round of New Mortgage Exam Procedures

August 01, 2013
The procedures address the agency’s new mortgage regulations on appraisals, escrow accounts, and compensation and qualifications for loan originators. READ MORE

The Works Blog The Works Blog is produced by PolicyWorks LLC, Des Moines, Iowa.

Navigating the Muddy Waters of Flood Insurance Reform

One of the things PolicyWorks continues to assist our credit union clients with is wading through the deep waters of mortgage regulation. As CFPB Director Richard Cordray has acknowledged, many of the business practices implemented by the January 2014 mortgage rules have long been standards credit unions have adhered to. However, a tidal wave of […]

How to Write an Effective #CommentLetter

One of my favorite things about being a part of the credit union movement is the cooperative spirit; how everyone has a voice and a chance to be heard.  A great example of this is the comment letter – whenever an agency (such as NCUA, NACHA, CFPB, etc.) issues a proposed rule, they open the […]

Prepaid Cards and the CFPB

There has been a lot of chatter lately by the CFPB about prepaid cards and payroll cards (which are generally a form of a reloadable prepaid card used by an employer). We should expect a lot more chatter by “late spring” when the CFPB issues proposed rules. The CFPB issued two versions of model forms in […]
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Great article! Unfortunately, most employees don’t feel valued or appreciated by their supervisors or employers. In fact, research has shown that the predominant reason team members quit their jobs is because they don’t feel valued. This is in spite of the fact that employee recognition programs have proliferated in the workplace – over 90% of all organizations in the U.S. has some form of employee recognition activities in place. But most employee recognition programs are viewed with skepticism and cynicism – because they aren’t viewed as being genuine in their communication of appreciation. Getting the “employee of the month” award, receiving a certificate of recognition, or a “Way to go, team!” email just don’t get the job done. How do you communicate authentic appreciation? We have found people have different ways that they want to be shown appreciation, and if you don’t communicate in the language of appreciation important to them, you essentially “miss the mark”. Additionally, employees need to receive recognition more than once a year at their performance review. Otherwise, they view the praise as “going through the motions”. A third component of authentic appreciation is that the communication has to be about them personally – not the department, not their group, but something they did. Finally, they have to believe that you mean what you say. How you treat them has to match the words you use. If you are not sure how your team members want to be shown appreciation, the Motivating By Appreciation Inventory (www.appreciationatwork.com/assess) will identify the language of appreciation and specific actions preferred by each employee. You then can create a group profile for your team, so everyone knows how to encourage one another. Remember, employees want to know that they are valued for what they contribute to the success of the organization. And communicating authentic appreciation in the ways they desire it can make the difference between keeping your quality team members or having a negative work environment that everyone wants to leave. Paul White, Ph.D., is the co-author of The 5 Languages of Appreciation in the Workplace with Dr. Gary Chapman.

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