Compliance

CFPB Extends Reg Streamlining Deadline

May 01, 2012
Interested parties have until June 4 to provide comments on the bureau's regulatory streamlining project. READ MORE

Self-Audit With Care

April 16, 2012
During the past two years, U.S. Immigration and Customs Enforcement has shifted its focus from individual undocumented workers to those who hire them. READ MORE

Three Top Compliance Challenges

April 14, 2012
Increased emphasis on these issues will require CUs to re-examine their processes, disclosures, and training. READ MORE

Forms Will Change With CFPB in Charge

April 01, 2012
Title X of the Dodd-Frank Wall Street Reform and Consumer Protection Act (Dodd-Frank Act) transferred rule-making authority for a number of consumer financial protection laws from seven federal agencies to the Consumer Financial Protection Bureau (CFPB) as of July 21, 2011.  READ MORE

Prepare for New Remittance Rules

April 01, 2012
In January 2012, the Consumer Financial Protection Bureau (CFPB) amended Regulation E and its official interpretation to provide new protections to consumers who send remittance transfers to other consumers or businesses in foreign countries.  READ MORE

Exam Time? Announce Your Presence with Authority

March 30, 2012
Develop a good working relationship with your examiner—but make it clear you have a well-thought-out business plan. READ MORE

Top 10 ‘Additional Triggers’

March 22, 2012
The recent GAO report regarding NCUA and failed CUs was an eye-opener. READ MORE

Navigating Dodd-Frank’s Murky Waters

March 22, 2012
Traversing the ever-changing regulatory environment of yesterday seems like child’s play compared with the “new normal” of today. READ MORE

The Interaction of SCRA and Reg Z

March 22, 2012
The first thought a CU has when it learns a member is in the military or is about to go on active  duty is that it will have to comply with the Servicemembers Civil Relief Act. READ MORE

Which Picture Will CUs Paint?

March 20, 2012
What will the CU movement look like in 2034—the centennial of the first federally chartered credit union? READ MORE

The Works Blog The Works Blog is produced by PolicyWorks LLC, Des Moines, Iowa.

Navigating the Muddy Waters of Flood Insurance Reform

One of the things PolicyWorks continues to assist our credit union clients with is wading through the deep waters of mortgage regulation. As CFPB Director Richard Cordray has acknowledged, many of the business practices implemented by the January 2014 mortgage rules have long been standards credit unions have adhered to. However, a tidal wave of […]

How to Write an Effective #CommentLetter

One of my favorite things about being a part of the credit union movement is the cooperative spirit; how everyone has a voice and a chance to be heard.  A great example of this is the comment letter – whenever an agency (such as NCUA, NACHA, CFPB, etc.) issues a proposed rule, they open the […]

Prepaid Cards and the CFPB

There has been a lot of chatter lately by the CFPB about prepaid cards and payroll cards (which are generally a form of a reloadable prepaid card used by an employer). We should expect a lot more chatter by “late spring” when the CFPB issues proposed rules. The CFPB issued two versions of model forms in […]
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Great article! Unfortunately, most employees don’t feel valued or appreciated by their supervisors or employers. In fact, research has shown that the predominant reason team members quit their jobs is because they don’t feel valued. This is in spite of the fact that employee recognition programs have proliferated in the workplace – over 90% of all organizations in the U.S. has some form of employee recognition activities in place. But most employee recognition programs are viewed with skepticism and cynicism – because they aren’t viewed as being genuine in their communication of appreciation. Getting the “employee of the month” award, receiving a certificate of recognition, or a “Way to go, team!” email just don’t get the job done. How do you communicate authentic appreciation? We have found people have different ways that they want to be shown appreciation, and if you don’t communicate in the language of appreciation important to them, you essentially “miss the mark”. Additionally, employees need to receive recognition more than once a year at their performance review. Otherwise, they view the praise as “going through the motions”. A third component of authentic appreciation is that the communication has to be about them personally – not the department, not their group, but something they did. Finally, they have to believe that you mean what you say. How you treat them has to match the words you use. If you are not sure how your team members want to be shown appreciation, the Motivating By Appreciation Inventory (www.appreciationatwork.com/assess) will identify the language of appreciation and specific actions preferred by each employee. You then can create a group profile for your team, so everyone knows how to encourage one another. Remember, employees want to know that they are valued for what they contribute to the success of the organization. And communicating authentic appreciation in the ways they desire it can make the difference between keeping your quality team members or having a negative work environment that everyone wants to leave. Paul White, Ph.D., is the co-author of The 5 Languages of Appreciation in the Workplace with Dr. Gary Chapman.

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