Compliance

Mortgage CUSOs Must Develop BSA-AML Program

June 01, 2012
Those that offer residential mortgage services must comply with the rule by Aug. 13, 2012. READ MORE

Fed Amends Regulation D

June 01, 2012
Change will create a common two-week maintenance period for all depository institutions. READ MORE

CFPB Details Mortgage Servicing Rules

June 01, 2012
The CFPB will work extensively with consumers and the financial services industry to develop the proposed mortgage servicing rules. READ MORE

FinCEN Issues SAR Confidentiality Advisory

May 22, 2012
There are consequences for failing to maintain SAR confidentiality. READ MORE

CFPB Will Keep CUs Busy

May 21, 2012
Agency puts priority on consolidated mortgage disclosures. READ MORE

CFPB Issues New Remittance Transfer Rule

May 14, 2012
Understand the basics before the February 2013 compliance date. READ MORE

Think You’re Not Affected by CFPB’s Remittance Transfer Rule? Think Again

May 12, 2012
Your CU may be affected by CFPB’s new rule if it engages in international wire transfers or electronic bill pay. READ MORE

Know When to Pull a Credit Report

May 01, 2012
CUs must have a ‘permissible purpose’ to obtain credit reports under the FCRA. READ MORE

Attend NCUA Listening Sessions

May 01, 2012
Registration for sessions in all regions of the country will be free online.  READ MORE

BSA E-Filing Required by July 1

May 01, 2012
A limited number of temporary exemptions granted for some institutions. READ MORE

The Works Blog The Works Blog is produced by PolicyWorks LLC, Des Moines, Iowa.

Navigating the Muddy Waters of Flood Insurance Reform

One of the things PolicyWorks continues to assist our credit union clients with is wading through the deep waters of mortgage regulation. As CFPB Director Richard Cordray has acknowledged, many of the business practices implemented by the January 2014 mortgage rules have long been standards credit unions have adhered to. However, a tidal wave of […]

How to Write an Effective #CommentLetter

One of my favorite things about being a part of the credit union movement is the cooperative spirit; how everyone has a voice and a chance to be heard.  A great example of this is the comment letter – whenever an agency (such as NCUA, NACHA, CFPB, etc.) issues a proposed rule, they open the […]

Prepaid Cards and the CFPB

There has been a lot of chatter lately by the CFPB about prepaid cards and payroll cards (which are generally a form of a reloadable prepaid card used by an employer). We should expect a lot more chatter by “late spring” when the CFPB issues proposed rules. The CFPB issued two versions of model forms in […]
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Great article! Unfortunately, most employees don’t feel valued or appreciated by their supervisors or employers. In fact, research has shown that the predominant reason team members quit their jobs is because they don’t feel valued. This is in spite of the fact that employee recognition programs have proliferated in the workplace – over 90% of all organizations in the U.S. has some form of employee recognition activities in place. But most employee recognition programs are viewed with skepticism and cynicism – because they aren’t viewed as being genuine in their communication of appreciation. Getting the “employee of the month” award, receiving a certificate of recognition, or a “Way to go, team!” email just don’t get the job done. How do you communicate authentic appreciation? We have found people have different ways that they want to be shown appreciation, and if you don’t communicate in the language of appreciation important to them, you essentially “miss the mark”. Additionally, employees need to receive recognition more than once a year at their performance review. Otherwise, they view the praise as “going through the motions”. A third component of authentic appreciation is that the communication has to be about them personally – not the department, not their group, but something they did. Finally, they have to believe that you mean what you say. How you treat them has to match the words you use. If you are not sure how your team members want to be shown appreciation, the Motivating By Appreciation Inventory (www.appreciationatwork.com/assess) will identify the language of appreciation and specific actions preferred by each employee. You then can create a group profile for your team, so everyone knows how to encourage one another. Remember, employees want to know that they are valued for what they contribute to the success of the organization. And communicating authentic appreciation in the ways they desire it can make the difference between keeping your quality team members or having a negative work environment that everyone wants to leave. Paul White, Ph.D., is the co-author of The 5 Languages of Appreciation in the Workplace with Dr. Gary Chapman.

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