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create culture success
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top10 strategic technology trends 2013
Federal Shutdown Doesn’t Stop CU Member Service
November 01, 2013
In response, credit unions large and small implemented the Unite for Good principle of service excellence, offering a range of assistance to federal employees.
CUNA History 101: Mark Condon Through the Years
November 01, 2013
A pictorial documenting the senior vice president of business and consumer publishing's career at CUNA, which spanned more than 30 years.
Registries Designed for Digital Donors
November 01, 2013
When members open a myBaby, myGrad, or myWedding account, they receive 50 registry cards detailing the online giving process that can be mailed out with invitations or announcements.
Seven Steps to a Successful Blog
October 31, 2013
SAC FCU resource boosts brand awareness, generates leads while educating members.
Selling the CU Experience
October 29, 2013
Marketing and business development are about ensuring survival.
CUs Fighting 'Once in a Generation' Battle Over Tax Status
October 17, 2013
CUs are in "once in a generation" battle with banks over the CU tax status, CUNA President/CEO Bill Cheney tells CUNA employees.
Break Out the #ICUDay Hashtag
October 16, 2013
Show us how you’re celebrating International CU Day.
Contest Winner Lands Dream Dorm at Michigan State
October 15, 2013
Contest shows strong bond with sponsor company.
Gentile: CUs are a Bright Spot in the Country
October 09, 2013
CUs have a unique opportunity today to attract new members—and most important, new young members.
American 1 CU’s 'Teen Idol' Competition Remains a Big Hit
October 04, 2013
The competition, now in its 10th year, raised more than $3,600 for charity.
Credit Union Magazine
March 2014 digital edition
Prepare for the End of Gridlock
At Freedom First CU, People 'Bank for Good'
Many Consumers Burdened by 'Debito'
Enhance Members’ Cross-Channel Experience
Prevent Workplace Fraud and Theft: Six Tips
Mobile banking has come a long way. But I have to wonder why credit unions are not using their mobile platform for marketing purposes? I've asked many of my clients this question and the answer I hear most often is that their mobile platform provider hasn't developed that functionality yet. Are we missing BIG opportunities here?
This is a great list, but falls short. Consider the myriad of other risks that can bring the credit union to its knees: Technology risks including viruses, trojans, data breaches and other forms of security compromises. People risks, including disgruntled employees, social engineering attempts, social unrest, prison breakout, social media entries that also affect the mentioned reputational risk. Environmental risks, which could include derailed or overturned chemical tankers,blizzards, hurricanes, tornados, sink holes (save the Corvettes!), earthquakes, mudslides, forest fires. Leaders always need to be asking themselves, "What could stop us from performing our mission?" A solid crisis management organization, coupled with a realistic, exercised business continuity plan is vital to ensure continued operations.
Cash America self reported the Ohio collections robo signing incident which was a violation of company policy. An outside investigation was conducted and findings were reported to the state and CFPB. Customers were refunded money due the company before any federal or state action was announced.
This important article managed to engage & inform in a few short minutes. Kudos, CU Magazine!
This is such a great example of credit unions giving back. The key with Complex Community is that they don't just do these acts of kindness just to do them. They are a part of their culture (as you noted). Before starting a similar program, other credit unions should do a deep dive into their culture and then match their program to who they are.
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Say: Who should be Credit Union Magazine's 2014 CU Hero of the Year?
William Armstrong, Northeast Community CU
Dan Morrisey, Queen of Peace Arlington FCU
William Rissel, Fort Knox FCU
Joni Senkpeil, Illinois CU System
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