Management

Sharing a Passion for CUs

October 23, 2009
The CU movement must build its network of future leaders. Who : Amy Stanton What : Assistant VP, marketing, Connex CU Where : North Haven,Conn. Why the CU movement is exciting : Credit unions offer a better choice for personal financial services. A lot of us are working extremely hard... READ MORE

Wegner Award Recipients Named

October 23, 2009
The 22nd annual Herb Wegner Memorial Awards, sponsored by the National Credit Union Foundation (NCUF), will be presented Feb. 22, 2010, in conjunction with the Credit Union National Association’s (CUNA) Governmental Affairs Conference. This year’s four recipients are: 1. Richard Heins, Lifetime Achievement Award . Heins is lauded as a... READ MORE

An Unforgettable 75-Year Celebration

October 23, 2009
Daniel A. Mica The voices of yesterday’s CU pioneers can still be heard at Estes Park. When I first heard the suggestion that the Credit Union National Association (CUNA) observe in mid-September its 75 years of service to credit unions at the location of its founding—Estes Park, Colo.—I was a... READ MORE

Mica: 'Recommit to Unity and Service'

October 15, 2009
Warmest greetings to those celebrating International Credit Union Day, Oct. 15, 2009, from your friends at the Credit Union National Association as we observe this year’s theme: “ Your Money; Your Choice; Your Credit Union .” This year’s theme celebrates “choice.” The need for choice is what gave birth to... READ MORE

ICU Day Broadcast to Celebrate Global CU Heritage

October 12, 2009
The annual International Credit Union Day (ICU Day) broadcast, sponsored by Credit Union Development Educators  (CUDE) and World Council of Credit Unions  (WOCCU), will highlight the continuing contributions of the worldwide credit union movement. This year's broadcast will originate from $3 billion asset United Nations Federal Credit Union , Long... READ MORE

Reconsidering Nonqualified Deferred Compensation? Not So Fast

September 25, 2009
By Heidi Pedersen Donahe The economic downturn is causing some credit unions and their executives to reconsider their nonqualified deferred compensation and retirement arrangements. “While credit union employees and officers are not immune from the general trend to contain compensation in this economy, it is strategically important to maintain a... READ MORE

Who's Afraid of Decoupled Debit Cards?

September 23, 2009
Judy Dahl It’s an innovative product, and one CUs should keep an eye on. “Open a debit card account with us and we’ll link it to your existing checking account. You’ll earn rewards for every transaction.” This is the type of message some mega card issuers spread to convince consumers... READ MORE

Overcome 'Facebook Fear Factor'

September 23, 2009
Sharyn Alden Develop policies regarding employee social networking practices. Social networking has been called the new frontier of communication. But a recent report by the Chartered Institute of Personnel and Development, in London, says worries about misuse and employee bad behavior are creating a “Facebook fear factor” that companies must... READ MORE

A Tipping Point Approaches

September 23, 2009
Expect a shorter adoption cycle for mobile banking than for online banking. READ MORE

Wake Up and Smell the Salsa

September 23, 2009
Wake Up and Smell the Salsa   Mark Condon Too many young people are unfamiliar with CUs. Every summer, Wisconsin’s Beloit College publishes a list of cultural observations that help people identify the experiences shaping the lives and forming the collective mindset of incoming freshmen. Here’s a sampling of this... READ MORE

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Great article! Unfortunately, most employees don’t feel valued or appreciated by their supervisors or employers. In fact, research has shown that the predominant reason team members quit their jobs is because they don’t feel valued. This is in spite of the fact that employee recognition programs have proliferated in the workplace – over 90% of all organizations in the U.S. has some form of employee recognition activities in place. But most employee recognition programs are viewed with skepticism and cynicism – because they aren’t viewed as being genuine in their communication of appreciation. Getting the “employee of the month” award, receiving a certificate of recognition, or a “Way to go, team!” email just don’t get the job done. How do you communicate authentic appreciation? We have found people have different ways that they want to be shown appreciation, and if you don’t communicate in the language of appreciation important to them, you essentially “miss the mark”. Additionally, employees need to receive recognition more than once a year at their performance review. Otherwise, they view the praise as “going through the motions”. A third component of authentic appreciation is that the communication has to be about them personally – not the department, not their group, but something they did. Finally, they have to believe that you mean what you say. How you treat them has to match the words you use. If you are not sure how your team members want to be shown appreciation, the Motivating By Appreciation Inventory (www.appreciationatwork.com/assess) will identify the language of appreciation and specific actions preferred by each employee. You then can create a group profile for your team, so everyone knows how to encourage one another. Remember, employees want to know that they are valued for what they contribute to the success of the organization. And communicating authentic appreciation in the ways they desire it can make the difference between keeping your quality team members or having a negative work environment that everyone wants to leave. Paul White, Ph.D., is the co-author of The 5 Languages of Appreciation in the Workplace with Dr. Gary Chapman.

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