Technology

The Path to The Cloud

September 09, 2013
'The cloud turns computing into a utility.' READ MORE

Five Cloud Security Myths Debunked

August 27, 2013
The biggest obstacle to cloud adoption is the idea that the cloud is not as secure as on-premise systems. READ MORE

Ten Strategies for Living in the Past

August 23, 2013
If you decide to reject these 10 low-tech strategies, be prepared to kiss your nice empty parking lot goodbye. READ MORE

Stars Align for Mobile Payments

August 21, 2013
Redefining payments will help CUs reduce costs, increase revenue, and create a better member experience. READ MORE

Harland Bolsters Fraud Prevention Capabilities

August 19, 2013
The announcement occurred at Harland's Connection Conference in Nashville, Tenn. READ MORE

ATMs: Much More Than Money Machines

August 01, 2013
“Don’t think of ATMs in just their historical role as cash dispensers in a wall. Think of their increasing capabilities," Diebold's Jim Block says. READ MORE

Holographic Reps Add New Dimensions

August 01, 2013
OmniSuite creates the illusion that members are “simply having a comfortable conversation with someone across the desk,” says MidUSA President/CEO Jim Miles. READ MORE

Consumers Gravitate Toward Mobile RDC

July 29, 2013
Half of CUs with more than $50 million in assets will introduce mobile remote deposit capture within the next year. READ MORE

'Spotpay' Deepens Ties with Business Members

July 22, 2013
Centra CU in Columbus, Ind., went live with SpotPay in May 2013. READ MORE

Cross-Selling Solely in Cyberspace

July 16, 2013
Micronotes Cross-Sell produces customized loan offers for members, and prompts call centers to follow up on hot leads. READ MORE

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Great article! Unfortunately, most employees don’t feel valued or appreciated by their supervisors or employers. In fact, research has shown that the predominant reason team members quit their jobs is because they don’t feel valued. This is in spite of the fact that employee recognition programs have proliferated in the workplace – over 90% of all organizations in the U.S. has some form of employee recognition activities in place. But most employee recognition programs are viewed with skepticism and cynicism – because they aren’t viewed as being genuine in their communication of appreciation. Getting the “employee of the month” award, receiving a certificate of recognition, or a “Way to go, team!” email just don’t get the job done. How do you communicate authentic appreciation? We have found people have different ways that they want to be shown appreciation, and if you don’t communicate in the language of appreciation important to them, you essentially “miss the mark”. Additionally, employees need to receive recognition more than once a year at their performance review. Otherwise, they view the praise as “going through the motions”. A third component of authentic appreciation is that the communication has to be about them personally – not the department, not their group, but something they did. Finally, they have to believe that you mean what you say. How you treat them has to match the words you use. If you are not sure how your team members want to be shown appreciation, the Motivating By Appreciation Inventory (www.appreciationatwork.com/assess) will identify the language of appreciation and specific actions preferred by each employee. You then can create a group profile for your team, so everyone knows how to encourage one another. Remember, employees want to know that they are valued for what they contribute to the success of the organization. And communicating authentic appreciation in the ways they desire it can make the difference between keeping your quality team members or having a negative work environment that everyone wants to leave. Paul White, Ph.D., is the co-author of The 5 Languages of Appreciation in the Workplace with Dr. Gary Chapman.

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