Technology

Trust and Competence Grow Membership

February 10, 2014
Trust is earned over time through consistency in words and actions. READ MORE

Keep Mobile Fraudsters at Bay

February 06, 2014
The ubiquity of mobile devices has created three primary security concerns. READ MORE

The Experts Likely Overlooked These #10TechTrends

February 01, 2014
Here are some hot technology trends that many tech observers might have overlooked. READ MORE

Pay Attention to Payments With CUNA Resources

February 01, 2014
CUNA’s payments resources, including training, regulatory updates, white papers and more, prepare you for the future. READ MORE

Security vs. Productivity

January 29, 2014
Employees hate the extra burdens, but the need to protect your credit union from risk has never been greater. READ MORE

Shaping CU Technology: The Big Five

January 29, 2014
Technology innovation will continue at a brisk pace, particularly in these five areas. READ MORE

Enter the Age of the ‘Industrial Internet’

January 24, 2014
‘Marriage of minds and machines’ will help information become intelligence. READ MORE

Core Processors Survey Mobile Landscape

January 13, 2014
Mobile services, demographic change, and consolidation among providers are changing the face of core processing. READ MORE

Prepare for the Next Revolution

January 06, 2014
‘I never think about the future—it comes soon enough.’ READ MORE

Charting Your Course Through 2014

January 02, 2014
It's important to receive feedback from your entire staff before making plans and setting goals for the coming year. READ MORE

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Great article! Unfortunately, most employees don’t feel valued or appreciated by their supervisors or employers. In fact, research has shown that the predominant reason team members quit their jobs is because they don’t feel valued. This is in spite of the fact that employee recognition programs have proliferated in the workplace – over 90% of all organizations in the U.S. has some form of employee recognition activities in place. But most employee recognition programs are viewed with skepticism and cynicism – because they aren’t viewed as being genuine in their communication of appreciation. Getting the “employee of the month” award, receiving a certificate of recognition, or a “Way to go, team!” email just don’t get the job done. How do you communicate authentic appreciation? We have found people have different ways that they want to be shown appreciation, and if you don’t communicate in the language of appreciation important to them, you essentially “miss the mark”. Additionally, employees need to receive recognition more than once a year at their performance review. Otherwise, they view the praise as “going through the motions”. A third component of authentic appreciation is that the communication has to be about them personally – not the department, not their group, but something they did. Finally, they have to believe that you mean what you say. How you treat them has to match the words you use. If you are not sure how your team members want to be shown appreciation, the Motivating By Appreciation Inventory (www.appreciationatwork.com/assess) will identify the language of appreciation and specific actions preferred by each employee. You then can create a group profile for your team, so everyone knows how to encourage one another. Remember, employees want to know that they are valued for what they contribute to the success of the organization. And communicating authentic appreciation in the ways they desire it can make the difference between keeping your quality team members or having a negative work environment that everyone wants to leave. Paul White, Ph.D., is the co-author of The 5 Languages of Appreciation in the Workplace with Dr. Gary Chapman.

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