Technology

My P2P Solution Involves Pen and Paper

July 15, 2013
You don’t need electricity to write a check. READ MORE

Vendors Showcase Best Practices

July 10, 2013
Conference sessions highlight cutting-edge solutions. READ MORE

Guard Against Social Media's Liability Risks

July 09, 2013
A recent survey indicated that 62% of U.S. financial institutions were not using social media because they worry about compliance violations. READ MORE

Timing is Everything in the Changing Payments Space

July 09, 2013
Payments products and services represent 75% of CUs' fee income. READ MORE

What's New From i3?

June 27, 2013
Pizza delivery sparks idea for mortgage program. READ MORE

Mobile Extends Online Banking Evolution

June 24, 2013
Online banking systems have quickly expanded into budgeting and account tracking tools across multiple platforms. READ MORE

Technology Council Identifies Five Top Tech Trends

June 20, 2013
Demand for seamless delivery across channels drives technology investments. READ MORE

Mobile: From Novelty to Game Changer

June 17, 2013
Worldwide mobile payment transaction values were expected to surpass $171.5 billion in 2012—a 62% increase from 2011. READ MORE

Mobile Payments

June 01, 2013
The key strategic point is: The one who enrolls is the one who controls. READ MORE

Innovation by Design

June 01, 2013
Creativity, some believe, is an escape from disciplined thinking. READ MORE

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Great article! Unfortunately, most employees don’t feel valued or appreciated by their supervisors or employers. In fact, research has shown that the predominant reason team members quit their jobs is because they don’t feel valued. This is in spite of the fact that employee recognition programs have proliferated in the workplace – over 90% of all organizations in the U.S. has some form of employee recognition activities in place. But most employee recognition programs are viewed with skepticism and cynicism – because they aren’t viewed as being genuine in their communication of appreciation. Getting the “employee of the month” award, receiving a certificate of recognition, or a “Way to go, team!” email just don’t get the job done. How do you communicate authentic appreciation? We have found people have different ways that they want to be shown appreciation, and if you don’t communicate in the language of appreciation important to them, you essentially “miss the mark”. Additionally, employees need to receive recognition more than once a year at their performance review. Otherwise, they view the praise as “going through the motions”. A third component of authentic appreciation is that the communication has to be about them personally – not the department, not their group, but something they did. Finally, they have to believe that you mean what you say. How you treat them has to match the words you use. If you are not sure how your team members want to be shown appreciation, the Motivating By Appreciation Inventory (www.appreciationatwork.com/assess) will identify the language of appreciation and specific actions preferred by each employee. You then can create a group profile for your team, so everyone knows how to encourage one another. Remember, employees want to know that they are valued for what they contribute to the success of the organization. And communicating authentic appreciation in the ways they desire it can make the difference between keeping your quality team members or having a negative work environment that everyone wants to leave. Paul White, Ph.D., is the co-author of The 5 Languages of Appreciation in the Workplace with Dr. Gary Chapman.

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