Learn about our iPad app
Forgot your password?
how set credit union
credit union rates ratios
Don't Delegate Security Responsibilities
September 15, 2013
Make sure your vendor continues to invest in its infrastructure so it provides a high level of service and availability.
The Path to The Cloud
September 09, 2013
'The cloud turns computing into a utility.'
Five Cloud Security Myths Debunked
August 27, 2013
The biggest obstacle to cloud adoption is the idea that the cloud is not as secure as on-premise systems.
Ten Strategies for Living in the Past
August 23, 2013
If you decide to reject these 10 low-tech strategies, be prepared to kiss your nice empty parking lot goodbye.
Stars Align for Mobile Payments
August 21, 2013
Redefining payments will help CUs reduce costs, increase revenue, and create a better member experience.
Harland Bolsters Fraud Prevention Capabilities
August 19, 2013
The announcement occurred at Harland's Connection Conference in Nashville, Tenn.
ATMs: Much More Than Money Machines
August 01, 2013
“Don’t think of ATMs in just their historical role as cash dispensers in a wall. Think of their increasing capabilities," Diebold's Jim Block says.
Holographic Reps Add New Dimensions
August 01, 2013
OmniSuite creates the illusion that members are “simply having a comfortable conversation with someone across the desk,” says MidUSA President/CEO Jim Miles.
Consumers Gravitate Toward Mobile RDC
July 29, 2013
Half of CUs with more than $50 million in assets will introduce mobile remote deposit capture within the next year.
'Spotpay' Deepens Ties with Business Members
July 22, 2013
Centra CU in Columbus, Ind., went live with SpotPay in May 2013.
Credit Union Magazine
March 2014 digital edition
A New Payments Paradigm
Prepare for the End of Gridlock
Solving the Fannie and Freddie Puzzle
Involve Members in Unite for Good
Enhance Members’ Cross-Channel Experience
This is a great list, but falls short. Consider the myriad of other risks that can bring the credit union to its knees: Technology risks including viruses, trojans, data breaches and other forms of security compromises. People risks, including disgruntled employees, social engineering attempts, social unrest, prison breakout, social media entries that also affect the mentioned reputational risk. Environmental risks, which could include derailed or overturned chemical tankers,blizzards, hurricanes, tornados, sink holes (save the Corvettes!), earthquakes, mudslides, forest fires. Leaders always need to be asking themselves, "What could stop us from performing our mission?" A solid crisis management organization, coupled with a realistic, exercised business continuity plan is vital to ensure continued operations.
Cash America self reported the Ohio collections robo signing incident which was a violation of company policy. An outside investigation was conducted and findings were reported to the state and CFPB. Customers were refunded money due the company before any federal or state action was announced.
This important article managed to engage & inform in a few short minutes. Kudos, CU Magazine!
This is such a great example of credit unions giving back. The key with Complex Community is that they don't just do these acts of kindness just to do them. They are a part of their culture (as you noted). Before starting a similar program, other credit unions should do a deep dive into their culture and then match their program to who they are.
This article is spot-on regarding engagement. In fact, many credit unions need to replace their sales training with member engagement training. Your members don't want to be sold to--they want to be engaged with. Likewise, your front-line staff are not sales people--they are educators.
Tweets by @cumagazine
Say: Who should be Credit Union Magazine's 2014 CU Hero of the Year?
William Armstrong, Northeast Community CU
Dan Morrisey, Queen of Peace Arlington FCU
William Rissel, Fort Knox FCU
Joni Senkpeil, Illinois CU System
. Design, CMS, Hosting & Web Development ::