Technology

Shifting the Liability

March 01, 2013
Important dates to remember regarding EMV migration. READ MORE

Don't Panic, But Start Developing Your EMV Strategy

March 01, 2013
Make sure your technology road map aligns with the EMV road map. READ MORE

Mobile Apps or Bust

March 01, 2013
Three questions to answer before starting the development of your mobile app. READ MORE

Remaining Vital in 2013

February 13, 2013
When asked which delivery channels CUs will invest in over the next 12 to 18 months, the following offerings emerged as the top priorities. READ MORE

Five Social Media Insights

February 13, 2013
Filene pilot helps CUs improve their presence on social media. READ MORE

Five Reasons CUs Can’t Afford to Wait on Mobile

February 12, 2013
Members increasingly rely on the mobile channel as their primary form of communication. READ MORE

Channels Create Connections

February 12, 2013
Branches are hubs for acquiring and deepening member relationships. READ MORE

Next Up: The ‘Internet of Things’

February 07, 2013
The trend will enable a range of new applications and services—while raising new challenges for traditional companies. READ MORE

Next-Generation ATM Goes Cardless, Paperless

January 20, 2013
Machine also enables touch gestures, such as flick and drag, commonly used with smart phones and tablets. READ MORE

Embrace Real-Time Data, Multiple Channels for Lending Success

January 14, 2013
Most loan applications are antiquated and burdensome, mobile expert says. READ MORE

heroes

What's Popular

Popular Stories

Recent Discussion

Great article! Unfortunately, most employees don’t feel valued or appreciated by their supervisors or employers. In fact, research has shown that the predominant reason team members quit their jobs is because they don’t feel valued. This is in spite of the fact that employee recognition programs have proliferated in the workplace – over 90% of all organizations in the U.S. has some form of employee recognition activities in place. But most employee recognition programs are viewed with skepticism and cynicism – because they aren’t viewed as being genuine in their communication of appreciation. Getting the “employee of the month” award, receiving a certificate of recognition, or a “Way to go, team!” email just don’t get the job done. How do you communicate authentic appreciation? We have found people have different ways that they want to be shown appreciation, and if you don’t communicate in the language of appreciation important to them, you essentially “miss the mark”. Additionally, employees need to receive recognition more than once a year at their performance review. Otherwise, they view the praise as “going through the motions”. A third component of authentic appreciation is that the communication has to be about them personally – not the department, not their group, but something they did. Finally, they have to believe that you mean what you say. How you treat them has to match the words you use. If you are not sure how your team members want to be shown appreciation, the Motivating By Appreciation Inventory (www.appreciationatwork.com/assess) will identify the language of appreciation and specific actions preferred by each employee. You then can create a group profile for your team, so everyone knows how to encourage one another. Remember, employees want to know that they are valued for what they contribute to the success of the organization. And communicating authentic appreciation in the ways they desire it can make the difference between keeping your quality team members or having a negative work environment that everyone wants to leave. Paul White, Ph.D., is the co-author of The 5 Languages of Appreciation in the Workplace with Dr. Gary Chapman.

Your Say: Who should be Credit Union Magazine's 2014 CU Hero of the Year?

View Results Poll Archive