Technology

U.S. Could Become 'Fraudster's Paradise' by 2012

July 15, 2010
By 2012, the U.S. will stand alone as the only major country without chip-card technology. READ MORE

Ten Tips to Make Technology More Efficient

July 15, 2010
This should be a year of automating tasks and work processes to drive efficiency, says Rudy Pereira, who shared best practices from the CUNA Technology Council. READ MORE

Special Report: The 1 CU Conference

July 12, 2010
Speakers at The 1 CU Conference stress the need for greater global unity among credit unions and the inherent strengths offered by the financial cooperative model. READ MORE

Social Networks That Boost Your Business

June 18, 2010
Innovative companies are embracing Web 2.0 to enhance communication, information sharing, and collaboration. READ MORE

Going Mobile? Be Safe

March 30, 2010
Patrick Totty The complexity of mobile banking makes security particularly challenging. At last count, modern credit unions offered members at least six product and service delivery channels: in person, snail mail, ATMs, e-mail, Web sites, and call centers. Mobile banking gives credit unions another way to connect with members. But... READ MORE

The 'Paperless' Myth

March 30, 2010
Rudy Pereira ECM systems can help with information overload. Experts have touted the “paperless” office for decades. The truth is, although we’ve seen progress, paper still overwhelms many organizations. And now added to the paper piles are endless e-mails, faxes, reports, and other unstructured content. We aren’t paperless, and in... READ MORE

Emerging Security Threats

March 30, 2010
Jennifer Garrett In this age of cyber crimes and brazen thieves, don’t let security lapses compromise members’ trust. Focus • Educate members on the latest schemes, spoofs, and scams. • Prepare staff to guard against security compromises. • Board focus: Support CU investment in preventive tools and technologies. Security is everything when it... READ MORE

Social Media Policy a Must

March 30, 2010
Social media is woven into the business fabric for many credit unions and employees. But how far should you go to guide employees’ social networking activities and prevent or reduce employment-related problems? Consider eight tips from workforce.com : 1. Develop a social media/networking policy. Use it to frame acceptable and... READ MORE

Phony listings poison search engine results

March 23, 2010
Over 18 months, TraceSecurity  Co-founder/Chief Technology Officer Jim Stickley employed his talent for exploiting security flaws to show how easily search engine listings could be poisoned by malicious schemes. The Credit Union of Southern California in Whittier allowed Stickley to mimic its Web site as part of the experiment. “We... READ MORE

Leverage Technology to Ease the Compliance Burden

March 10, 2010
Steve Gibbs : Use technology to lessen the compliance burden and control costs. By Steve Gibbs Compliance has always been a tedious process involving much reading and even more research. In the “good old days,” disclosures were reviewed word by word and annual percentage rates were determined on a hand-held... READ MORE

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Great article! Unfortunately, most employees don’t feel valued or appreciated by their supervisors or employers. In fact, research has shown that the predominant reason team members quit their jobs is because they don’t feel valued. This is in spite of the fact that employee recognition programs have proliferated in the workplace – over 90% of all organizations in the U.S. has some form of employee recognition activities in place. But most employee recognition programs are viewed with skepticism and cynicism – because they aren’t viewed as being genuine in their communication of appreciation. Getting the “employee of the month” award, receiving a certificate of recognition, or a “Way to go, team!” email just don’t get the job done. How do you communicate authentic appreciation? We have found people have different ways that they want to be shown appreciation, and if you don’t communicate in the language of appreciation important to them, you essentially “miss the mark”. Additionally, employees need to receive recognition more than once a year at their performance review. Otherwise, they view the praise as “going through the motions”. A third component of authentic appreciation is that the communication has to be about them personally – not the department, not their group, but something they did. Finally, they have to believe that you mean what you say. How you treat them has to match the words you use. If you are not sure how your team members want to be shown appreciation, the Motivating By Appreciation Inventory (www.appreciationatwork.com/assess) will identify the language of appreciation and specific actions preferred by each employee. You then can create a group profile for your team, so everyone knows how to encourage one another. Remember, employees want to know that they are valued for what they contribute to the success of the organization. And communicating authentic appreciation in the ways they desire it can make the difference between keeping your quality team members or having a negative work environment that everyone wants to leave. Paul White, Ph.D., is the co-author of The 5 Languages of Appreciation in the Workplace with Dr. Gary Chapman.

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