Technology

Best Practices in Device and Identity Verification

August 11, 2011
CUs should move to more complex device identification and out-of-wallet verification procedures to reduce fraud. READ MORE

E-Statements: Comply With E-Sign

August 11, 2011
Members must 'reasonably demonstrate' they can access e-statements in the electronic format to be used. READ MORE

Three Technology Trends Your CU Can't Ignore

July 22, 2011
The more anticipatory you can be with technology, the more creatively you can use it to gain competitive advantage. READ MORE

Intensify Your Mobile Security Mindset

July 19, 2011
Fortify your CU against the chief dangers in mobile financial services: weak security measures and risky user behavior. READ MORE

Mobile Payment Providers & Regulators

July 19, 2011

Money launderers are a step ahead in seeking new, less-regulated entities to launder their ill-gotten gains, including mobile payment providers.

READ MORE

Long Live the CIO

July 17, 2011
It’s clear IT professionals are increasingly feeling pressure as their role evolves. READ MORE

Want More Loans? Embrace Technology

July 01, 2011
The route to loan growth is increasingly mobile. READ MORE

Prepare for A Mobile Transformation

June 10, 2011
Meet members where they are—on 'the small screen.' READ MORE

The Digital Wallet: Promises, Promises

June 09, 2011

Despite promises of digital wallets in time for holiday shopping, fully functional mobile payments may still face slow adoption.

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The Dawn of a New Payment Era

June 01, 2011
With a big shift in payment preferences, CEOs are in touch with technology trends as they develop their CUs’ short- and long-term payment strategies. READ MORE

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Great article! Unfortunately, most employees don’t feel valued or appreciated by their supervisors or employers. In fact, research has shown that the predominant reason team members quit their jobs is because they don’t feel valued. This is in spite of the fact that employee recognition programs have proliferated in the workplace – over 90% of all organizations in the U.S. has some form of employee recognition activities in place. But most employee recognition programs are viewed with skepticism and cynicism – because they aren’t viewed as being genuine in their communication of appreciation. Getting the “employee of the month” award, receiving a certificate of recognition, or a “Way to go, team!” email just don’t get the job done. How do you communicate authentic appreciation? We have found people have different ways that they want to be shown appreciation, and if you don’t communicate in the language of appreciation important to them, you essentially “miss the mark”. Additionally, employees need to receive recognition more than once a year at their performance review. Otherwise, they view the praise as “going through the motions”. A third component of authentic appreciation is that the communication has to be about them personally – not the department, not their group, but something they did. Finally, they have to believe that you mean what you say. How you treat them has to match the words you use. If you are not sure how your team members want to be shown appreciation, the Motivating By Appreciation Inventory (www.appreciationatwork.com/assess) will identify the language of appreciation and specific actions preferred by each employee. You then can create a group profile for your team, so everyone knows how to encourage one another. Remember, employees want to know that they are valued for what they contribute to the success of the organization. And communicating authentic appreciation in the ways they desire it can make the difference between keeping your quality team members or having a negative work environment that everyone wants to leave. Paul White, Ph.D., is the co-author of The 5 Languages of Appreciation in the Workplace with Dr. Gary Chapman.

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