Technology

Four Technology Trends to Watch

September 29, 2011
Social networks are changing how businesses talk, interact, sell, and build brands. READ MORE

 Welcome to Web 3.0

September 26, 2011
Web 3.0 uses “semantic technology,” which combines information from many sources on the Web in real time. READ MORE

Fun With RFPs

September 25, 2011
Five years ago, my CU converted to a new core system. Here’s the request for proposal I always wanted to write, but never did. READ MORE

Five Things to Consider Before Moving to the Cloud

September 23, 2011
Several needs are fueling the increased interest in cloud-based computing and communications. READ MORE

Mobile Apps, Rewards Top Finovate Agenda

September 22, 2011
New mobile applications and fresh spins on consumer and merchant rewards programs dominated much of the discussion during FinovateFall in New York City. READ MORE

Financial Innovations Abound

September 21, 2011
Conference highlights the best in payment, financial, investing, and banking technology. READ MORE

Moving Core Operations to the Cloud

September 12, 2011
An interview with Jason Mendenhall, executive vice president of Las Vegas-based Switch. READ MORE

QR Codes Track Ad Effectiveness

August 22, 2011
The barcode-like graphics allow those viewing an advertisement to get more information about a product or service using their smart phone. READ MORE

Best Practices in Device and Identity Verification

August 11, 2011
CUs should move to more complex device identification and out-of-wallet verification procedures to reduce fraud. READ MORE

E-Statements: Comply With E-Sign

August 11, 2011
Members must 'reasonably demonstrate' they can access e-statements in the electronic format to be used. READ MORE

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Great article! Unfortunately, most employees don’t feel valued or appreciated by their supervisors or employers. In fact, research has shown that the predominant reason team members quit their jobs is because they don’t feel valued. This is in spite of the fact that employee recognition programs have proliferated in the workplace – over 90% of all organizations in the U.S. has some form of employee recognition activities in place. But most employee recognition programs are viewed with skepticism and cynicism – because they aren’t viewed as being genuine in their communication of appreciation. Getting the “employee of the month” award, receiving a certificate of recognition, or a “Way to go, team!” email just don’t get the job done. How do you communicate authentic appreciation? We have found people have different ways that they want to be shown appreciation, and if you don’t communicate in the language of appreciation important to them, you essentially “miss the mark”. Additionally, employees need to receive recognition more than once a year at their performance review. Otherwise, they view the praise as “going through the motions”. A third component of authentic appreciation is that the communication has to be about them personally – not the department, not their group, but something they did. Finally, they have to believe that you mean what you say. How you treat them has to match the words you use. If you are not sure how your team members want to be shown appreciation, the Motivating By Appreciation Inventory (www.appreciationatwork.com/assess) will identify the language of appreciation and specific actions preferred by each employee. You then can create a group profile for your team, so everyone knows how to encourage one another. Remember, employees want to know that they are valued for what they contribute to the success of the organization. And communicating authentic appreciation in the ways they desire it can make the difference between keeping your quality team members or having a negative work environment that everyone wants to leave. Paul White, Ph.D., is the co-author of The 5 Languages of Appreciation in the Workplace with Dr. Gary Chapman.

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