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Next Up: Mobile RDC

March 01, 2011
Once mobile banking becomes commonplace, mobile RDC could become a differentiator. READ MORE

Eight IT Predictions for 2011 and Beyond

February 14, 2011
Trends and events that will reshape the nature of business for the next year and beyond. READ MORE

Member-Facing Technologies: Three Trends

February 07, 2011
By the end of 2011, smart phones will outsell standard cell phones, and consumers will continue to defect from bank and credit union websites to pay billers directly. READ MORE

'It's More Than the Core'

February 01, 2011
The core is more than just the system that tracks transactions. It touches all delivery channels. READ MORE

Social Media Compliance: Nine Questions

January 24, 2011
As with other member communications, take proper compliance precautions with your social media efforts. READ MORE

'New System Under Construction'

January 21, 2011
Core conversion success depends on the combined efforts of the CU and the conversion team. READ MORE

Social Media Risks and Rewards

January 12, 2011
To understand social media, you must understand the terms. READ MORE

CUs Are More Tech-Savvy Than Banks

January 07, 2011
Celent report shows that banks exceeded CUs only in their use of operational CRM, customer video conferencing, and biometrics for customer identification. READ MORE

‘No Such Thing’ as an Easy Core Conversion

January 03, 2011
Keys to conversion success including staying on course, communicating regularly to employees—and trying to make the process fun. READ MORE

Stuck at '12:00?'

December 27, 2010
Participating in social media is risky but necessary. READ MORE
May Cover

Credit Union Magazine

• May digital edition

May 2013

heroes

What's Popular

Popular Stories

Scenes from the 19th Annual CUNA CFO Council Conference

Survey Says: Americans Lack Credit Score Knowledge

Warren Morrow Named 2013 CU Hero of the Year

Identify & Monitor Indirect Auto Lending Risks

Help Us Celebrate the CU Movement's Rock Stars

Recent Discussion

In remembering Warren, the first thing I think of was his smile. He was a gentle, caring man who always thought of others first. I was honored to be a part of the MiOpportinidad project with Affinity Credit Union, Warren and Miriam. His hard work and dedication to that project was inspirational. Warren so deserves this award.

The author really understands the credit union philosophy and I really enjoyed the analogy of his bathroom remodel. The only thing missing was pictures of the finished bathroom! :)

Thank you Phillip for showing the differences between a Big Bank that is only looking to sell you products and a Credit Union that actually looks out for its members needs. Great article!

I love and give a standing ovation to Ron Kase and to other caring people just as much as those who passed away on 2012 like Warren Morrow at Des Moines Iowa. He worked hard for those who are under-served an under-represented, but wasn't mentioned in your magazine. It may be beneficial for the entire world to know about his accomplishments no for his benefit, obviously, but to increase the number of positive and caring people and to add members the CU. Just ask Coopera Consulting at Des Moines Iowa about Warren Morrow's legacy.

That’s right Lisa. The servicing rule would not require a credit union to create its own policies and procedures if all aspects of the servicing are delegated to a sub-servicer. However, remember that the credit union will have to conduct due diligence on the sub-servicer to make sure it is following the minimum requirements for policies and procedures. Unfortunately, even those credit unions that use a third party servicer will need to have a working knowledge of the CFPB’s servicing rule.

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