Technology

Avoid IT Project Failure

May 17, 2011
Too often, the process for selecting information technology vendors and negotiating contracts is rushed and flawed. READ MORE

The Future of Financial Services: Four Key Trends

May 04, 2011
Personal relationships with consumers and businesses will become increasingly important in the future. READ MORE

A Mobile Shift

April 01, 2011
Highlights from the Mobile World Congress and how to define your mobile technology business strategy. READ MORE

Online Fraud: CUs’ Luck Could End

April 01, 2011
CUs have been less susceptible to online fraud than banks. READ MORE

Mobile Security Tips for CUs

March 30, 2011
More than two-thirds of respondents to recent Symantec survey rank loss or theft as their No. 1 mobile device security concern. READ MORE

Ten Mobile Apps to Watch

March 25, 2011
Gartner Inc. has identified what it believes will be the most important mobile applications in 2012. READ MORE

The Mobile Tipping Point

March 14, 2011
Industry analysts say this is the year mobile banking goes mainstream. READ MORE

Veridian CU Explores Mobile Opportunities

March 11, 2011
A high rate of online banking adoption helped attract 6,000 mobile banking users within the first five months of launch. READ MORE

Next Up: Mobile RDC

March 01, 2011
Once mobile banking becomes commonplace, mobile RDC could become a differentiator. READ MORE

Eight IT Predictions for 2011 and Beyond

February 14, 2011
Trends and events that will reshape the nature of business for the next year and beyond. READ MORE

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Great article! Unfortunately, most employees don’t feel valued or appreciated by their supervisors or employers. In fact, research has shown that the predominant reason team members quit their jobs is because they don’t feel valued. This is in spite of the fact that employee recognition programs have proliferated in the workplace – over 90% of all organizations in the U.S. has some form of employee recognition activities in place. But most employee recognition programs are viewed with skepticism and cynicism – because they aren’t viewed as being genuine in their communication of appreciation. Getting the “employee of the month” award, receiving a certificate of recognition, or a “Way to go, team!” email just don’t get the job done. How do you communicate authentic appreciation? We have found people have different ways that they want to be shown appreciation, and if you don’t communicate in the language of appreciation important to them, you essentially “miss the mark”. Additionally, employees need to receive recognition more than once a year at their performance review. Otherwise, they view the praise as “going through the motions”. A third component of authentic appreciation is that the communication has to be about them personally – not the department, not their group, but something they did. Finally, they have to believe that you mean what you say. How you treat them has to match the words you use. If you are not sure how your team members want to be shown appreciation, the Motivating By Appreciation Inventory (www.appreciationatwork.com/assess) will identify the language of appreciation and specific actions preferred by each employee. You then can create a group profile for your team, so everyone knows how to encourage one another. Remember, employees want to know that they are valued for what they contribute to the success of the organization. And communicating authentic appreciation in the ways they desire it can make the difference between keeping your quality team members or having a negative work environment that everyone wants to leave. Paul White, Ph.D., is the co-author of The 5 Languages of Appreciation in the Workplace with Dr. Gary Chapman.

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