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10 trends strategic planning
remote deposit capture
Enter the Age of the ‘Industrial Internet’
January 24, 2014
‘Marriage of minds and machines’ will help information become intelligence.
Core Processors Survey Mobile Landscape
January 13, 2014
Mobile services, demographic change, and consolidation among providers are changing the face of core processing.
Prepare for the Next Revolution
January 06, 2014
‘I never think about the future—it comes soon enough.’
Charting Your Course Through 2014
January 02, 2014
It's important to receive feedback from your entire staff before making plans and setting goals for the coming year.
The Force Is Strong With This One
January 02, 2014
What happens if a Jedi judge, with the stroke of an 18th-century quill, does what tech companies have been trying in vain to do for the past three years?
‘Gen Y’ Effect Drives Mobile Bill Payment
December 25, 2013
One in four tablet owners uses the device to pay bills.
QR Codes: More Than a Marketing Gimmick
December 13, 2013
The QR code is no panacea, but it can do much more than it’s doing now.
What’s New With CUFX?
December 01, 2013
The group has completed two major specification releases and is working on a third—its Personal Finance Management Specification.
Data Analysis Improves Relationship Pricing Programs
November 18, 2013
High levels of electronic transactions drive long-term relationship retention.
Mobile Services Are a Game-Changer
November 15, 2013
Mobile banking, check capture, cardless ATMs, and virtual credit cards can help CUs expand their footprint.
Credit Union Magazine
March 2014 digital edition
A New Payments Paradigm
Prepare for the End of Gridlock
Solving the Fannie and Freddie Puzzle
At Freedom First CU, People 'Bank for Good'
Many Consumers Burdened by 'Debito'
Mobile banking has come a long way. But I have to wonder why credit unions are not using their mobile platform for marketing purposes? I've asked many of my clients this question and the answer I hear most often is that their mobile platform provider hasn't developed that functionality yet. Are we missing BIG opportunities here?
This is a great list, but falls short. Consider the myriad of other risks that can bring the credit union to its knees: Technology risks including viruses, trojans, data breaches and other forms of security compromises. People risks, including disgruntled employees, social engineering attempts, social unrest, prison breakout, social media entries that also affect the mentioned reputational risk. Environmental risks, which could include derailed or overturned chemical tankers,blizzards, hurricanes, tornados, sink holes (save the Corvettes!), earthquakes, mudslides, forest fires. Leaders always need to be asking themselves, "What could stop us from performing our mission?" A solid crisis management organization, coupled with a realistic, exercised business continuity plan is vital to ensure continued operations.
Cash America self reported the Ohio collections robo signing incident which was a violation of company policy. An outside investigation was conducted and findings were reported to the state and CFPB. Customers were refunded money due the company before any federal or state action was announced.
This important article managed to engage & inform in a few short minutes. Kudos, CU Magazine!
This is such a great example of credit unions giving back. The key with Complex Community is that they don't just do these acts of kindness just to do them. They are a part of their culture (as you noted). Before starting a similar program, other credit unions should do a deep dive into their culture and then match their program to who they are.
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Say: Who should be Credit Union Magazine's 2014 CU Hero of the Year?
William Armstrong, Northeast Community CU
Dan Morrisey, Queen of Peace Arlington FCU
William Rissel, Fort Knox FCU
Joni Senkpeil, Illinois CU System
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