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Data Analysis Improves Relationship Pricing Programs
November 18, 2013
High levels of electronic transactions drive long-term relationship retention.
Mobile Services Are a Game-Changer
November 15, 2013
Mobile banking, check capture, cardless ATMs, and virtual credit cards can help CUs expand their footprint.
Want to Collaborate More? Try 'Radical Collaboration'
November 08, 2013
It's a four-step process, says Matt Krogstad, VP and head of mobile at Bank of the West in Denver.
How Big Data is Changing Our World
November 04, 2013
Every industry from health care to professional sports is getting a facelift, thanks to the careful parsing of ever-growing mountains of data.
How to Get More Core Competition
November 01, 2013
What would happen if the top companies in the U.S. could be lured into building core systems for us?
More Than Half of Smartphone Users Make Mobile Payments
October 30, 2013
Smartphone users won’t sacrifice security for convenience.
‘Touch and Tablet’ Revolution Well Underway
October 25, 2013
Tablet users assume a “lean-back” position while smart phones are the device of choice for those on the go.
Best Practices Boost Bill Pay Adoption
October 21, 2013
Bill-pay users have higher balances and lower attrition, and use more revenue-generating products than nonusers.
Core Processors Help CUs Bounce Back
October 03, 2013
Most people think of big-ticket natural events as the most common cause of data disruption, but they’re not always the culprits.
Card Balance Transfer Goes Mobile
October 01, 2013
A photo uploaded to the app reads the competitor's name, address, and payment amount from a statement, and transfers the sum to a Visa card issued by San Diego County CU.
Credit Union Magazine
October 2014 digital edition
Apple Pay Will ‘Chew Into’ Interchange Revenue
CUNA Tech/OpSS Conference Concludes
Sievewright: Buckle In for a Transformative Decade
Three Components to Meaningful Conversations
Illuminate the Frequency of Fraud
While I thought that the premise of the article was good, I found one point very disturbing. It is that the Visions FCU ages people off their board at age 70. I found that really offensive. It perpetuates what I believe to be the regrettable marginalization of elders in our society, and the often erroneous assumption of debility and decline after a certain chronological age. Lots of folks over 70 are leading dynamic and viable professional lives and contributing to our society. How about Warren Buffet, a number of Supreme Court Justices, Jimmy Carter, the late Nelson Mandela and the late Maya Angelou, to name but a few, along with scads of writers, academics, performers, artists, and often our friends, neighbors and colleagues. If Visions wants new people on their board, it seems as though the term limitations and a nominating committee can accomplish that without aging all people off at age 70. I think that’s so insulting. And if those were paid employment, it would be illegal. I do wish you’d have picked a different credit union to profile---one that perhaps does many of the same things, without the arbitrary age exclusion. There have to be others out there.
David, good point about the "recovering comfortably" comment. That was an editorial addition--which I'll remove.
Many good points but too rosy? Will the "Federal Reserve raise short-term interest rates 1% per year for the next three years, starting in 2015—“probably next year at this time” ? I have heard from other economist that the US government will go bankrupt if that happens due to the QE the fed has done for several years. Also it seems an exaggeration to say “We survived a heart attack,now the economy is recovering comfortably." Comfortably recovering is too ignore the economic stress that many members still live with daily that will eventually affect many credit unions.
Karan, Great article and insight. I would also recommend that you start getting those credit cards into the hands of the youth BEFORE they are in college. One of the best ways to reach this young generation is through mom and dad. Before the student goes to college, get them started with a credit card (even if mom and dad are joint on it). It's never too early to start marketing credit cards. Mark
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