Technology

Top Nine Tweetable Moments from FinovateSpring

May 16, 2013
Conference highlights the best in financial services innovation. READ MORE

Finovate Unveils Best of Show Winners

May 16, 2013
See who emerged from the pack of more than 70 presenters. READ MORE

FinovateSpring Comes to a Close

May 16, 2013
Final day features innovations from Adobe to Zooz. READ MORE

Scenes from FinovateSpring 2013

May 15, 2013
Will one of these presenters win Finovate's Best of Show Award? READ MORE

Finovate Highlights Industry's Best and Brightest

May 15, 2013
Conference highlights the best in payment, financial, investing, and banking technology. READ MORE

‘Enter the Mobile Payments Era’

May 11, 2013
Mobile services can help CUs serve young adults, small business owners, and the underserved. READ MORE

Scenes from CSCU's 2013 Solutions Conference

May 01, 2013
The conference, sponsored by the credit union card processing association, took place in St. Petersburg, Fla. READ MORE

Five Tech Trends to Watch

May 01, 2013
CUs must continually improve their technical infrastructure. READ MORE

Beware Fraudulent Card Applications and Account Takeovers

April 29, 2013
The end goal for card issuers is limiting losses, not limiting the number of fraud cases. READ MORE

Head in the Clouds

April 26, 2013
With the cloud, you can develop, deliver, deploy, and consume as fits your business. READ MORE

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Great article! Unfortunately, most employees don’t feel valued or appreciated by their supervisors or employers. In fact, research has shown that the predominant reason team members quit their jobs is because they don’t feel valued. This is in spite of the fact that employee recognition programs have proliferated in the workplace – over 90% of all organizations in the U.S. has some form of employee recognition activities in place. But most employee recognition programs are viewed with skepticism and cynicism – because they aren’t viewed as being genuine in their communication of appreciation. Getting the “employee of the month” award, receiving a certificate of recognition, or a “Way to go, team!” email just don’t get the job done. How do you communicate authentic appreciation? We have found people have different ways that they want to be shown appreciation, and if you don’t communicate in the language of appreciation important to them, you essentially “miss the mark”. Additionally, employees need to receive recognition more than once a year at their performance review. Otherwise, they view the praise as “going through the motions”. A third component of authentic appreciation is that the communication has to be about them personally – not the department, not their group, but something they did. Finally, they have to believe that you mean what you say. How you treat them has to match the words you use. If you are not sure how your team members want to be shown appreciation, the Motivating By Appreciation Inventory (www.appreciationatwork.com/assess) will identify the language of appreciation and specific actions preferred by each employee. You then can create a group profile for your team, so everyone knows how to encourage one another. Remember, employees want to know that they are valued for what they contribute to the success of the organization. And communicating authentic appreciation in the ways they desire it can make the difference between keeping your quality team members or having a negative work environment that everyone wants to leave. Paul White, Ph.D., is the co-author of The 5 Languages of Appreciation in the Workplace with Dr. Gary Chapman.

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