Community Service

Desjardins Awards Celebrate Financial Education Outreach

February 13, 2013
Winners excel at financial literacy advocacy. READ MORE

Chatzky Writes the Book on Personal Finance

February 13, 2013
See how simple, straightforward financial advice applies to your CU, members, and community. READ MORE

Santa Cruz CCU Promotes Economic Justice

February 11, 2013
‘It is our goal that members realize their dreams for income, housing, education, and business ownership.’ READ MORE

Have Forward-thinking Business Plans

February 07, 2013
Dakotaland Federal CU was among four CUs awarded in 2012 by CUNA. READ MORE

Successful Community CUs Must 'Be Involved'

February 07, 2013
Get involved and make connections. READ MORE

Don't Be Satisfied With the Status Quo

February 07, 2013
'Be heavily involved in your local community.' READ MORE

‘Eagle Advance,’ ‘Credit Builder’ Give Members a Second Chance

February 06, 2013
‘We’re trained to recognize patterns in a member’s credit history.’ READ MORE

Underbanked Consumers: The Next Frontier?

February 01, 2013
The underbanked market shows promising revenue growth. READ MORE

Meet the 2013 Wegner Award Recipients

February 01, 2013
The Wegner Awards are named in honor of late CUNA CEO Herb Wegner. READ MORE

Counseling Helps Keep Foreclosures at Bay

January 21, 2013
Mortgage defaults are expected to remain elevated until 2016. READ MORE

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Great article! Unfortunately, most employees don’t feel valued or appreciated by their supervisors or employers. In fact, research has shown that the predominant reason team members quit their jobs is because they don’t feel valued. This is in spite of the fact that employee recognition programs have proliferated in the workplace – over 90% of all organizations in the U.S. has some form of employee recognition activities in place. But most employee recognition programs are viewed with skepticism and cynicism – because they aren’t viewed as being genuine in their communication of appreciation. Getting the “employee of the month” award, receiving a certificate of recognition, or a “Way to go, team!” email just don’t get the job done. How do you communicate authentic appreciation? We have found people have different ways that they want to be shown appreciation, and if you don’t communicate in the language of appreciation important to them, you essentially “miss the mark”. Additionally, employees need to receive recognition more than once a year at their performance review. Otherwise, they view the praise as “going through the motions”. A third component of authentic appreciation is that the communication has to be about them personally – not the department, not their group, but something they did. Finally, they have to believe that you mean what you say. How you treat them has to match the words you use. If you are not sure how your team members want to be shown appreciation, the Motivating By Appreciation Inventory (www.appreciationatwork.com/assess) will identify the language of appreciation and specific actions preferred by each employee. You then can create a group profile for your team, so everyone knows how to encourage one another. Remember, employees want to know that they are valued for what they contribute to the success of the organization. And communicating authentic appreciation in the ways they desire it can make the difference between keeping your quality team members or having a negative work environment that everyone wants to leave. Paul White, Ph.D., is the co-author of The 5 Languages of Appreciation in the Workplace with Dr. Gary Chapman.

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