Human Resources

Knowledge Management: Exploit Staff Expertise

August 27, 2009
By Judy Dahl Want to preserve your credit union’s intellectual capital? Consider a knowledge management system that captures, centralizes, and stores information to help members find what they need and make employees more efficient. “Since implementing our [knowledge management] program, we’ve become more operationally efficient, streamlined our procedures, and saved... READ MORE

How Does Your 401(k) Plan Stack Up?

August 27, 2009
It used to be that simply offering your employees a 401(k) plan with the basic features was enough. But in the post-financial crisis era, it's important to measure your plan's success and take action when needed. READ MORE

Save the Smarts

August 25, 2009
Save the Smarts Judy Dahl Preserve your CU’s intellectual capital with a knowledge management system. Employees’ combined knowledge is one of credit unions’ most valuable assets. When a skilled employee leaves, years of expertise can walk out the door—unless you have systems in place to capture employees’ knowledge and use... READ MORE

Shed Costs With These Technologies

August 25, 2009
LEAD STORY Shed Costs With These Technologies Need to slash costs and boost efficiency? Try these “sure-fire” technologies, advises Jackie Buchanan, executive vice president/chief information officer for $1.3 billion asset Genisys Credit Union, Auburn Hills, Mich., and vice chair of the CUNA Technology Council: • Workflow automation. A good workflow process... READ MORE

Reward Star Performers

August 25, 2009
CUs turn to nonmonetary rewards during times of budgetary restraint. READ MORE

Salary Freeze

July 20, 2009
This year at GTE Federal Credit Union, Tampa, Fla., no employee will get a raise, promotion, or 401(k) match. But nobody's complaining. READ MORE

Get the Salary Survey Scoop

July 20, 2009
Nearly 40% of credit unions plan to freeze wages during 2009, according to the Credit Union National Association’s (CUNA) 2009-2010 Complete Credit Union Staff Salary Survey Report .  CUNA senior research analyst Beth Soltis examines CU salary trends. Watch now . That’s the highest percentage during the more than 25... READ MORE

E-Scan Insights: Human Resources

July 09, 2009
Nearly 40% of credit unions plan to freeze salaries in 2009, up considerably from the 23% of credit unions that did so in 2008, reports CUNA’s 2009-2010 Credit Union Environmental Scan Report . This makes retention of value employees particularly challenging, even during these tough economic times. Many credit unions... READ MORE

Savings Interrupted: Warn Staff About Draining 401(k) Plans

June 29, 2009
By Sharon Severson Without question, these are serious financial times. As more people find themselves unemployed, underemployed, or otherwise strained to meet their financial obligations, they may be tempted to tap into their retirement savings. While borrowing from a 401(k) retirement account may seem like an easy path to fast... READ MORE

Make Negative Work Illusions Disappear

June 18, 2009
"Understanding how magicians create illusions on stage can show us how negative illusions are created at work,” says Brad Barton , author of “Beyond Illusions” and member of the International Brotherhood of Magicians. Blending the mystery of magic with the realities of the workplace, Barton will inspire people to take... READ MORE

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