Human Resources

Community Conference Is for All CUs

September 23, 2009
CUNA’s Community Credit Union &Growth Conference isn’t just for community credit unions. It’s for every credit union looking to capture membership potential. The conference, Oct. 21-24 in Las Vegas, will explore a diverse range of topics, including: • Community credit union best practices; • Reaching out to Hispanics; • Targeting generation Y; • Financial... READ MORE

'Nothing is Impossible'

September 23, 2009
With more than five decades in the credit union movement, Rita Haynes has faced her share of challenges. But the CEO of $11 million asset Faith Community United Credit Union, a community development credit union (CDCU) in Cleveland, rarely expresses discouragement. Despite many hurdles, “the needs are so great that... READ MORE

Embrace the ‘Red-Nosed Revolution’

August 27, 2009
Your credit union is sprinkled with bright, empowered, innovative people known as Rudolphs (so named after the holiday character Rudolph the Red-Nosed Reindeer) because they can shine the light exactly where the organization needs to go. These people have always been important, according to “The Red-Nosed Revolution: Five Ways to... READ MORE

CU CEOs Delay Retirement

August 27, 2009
By Beth Stetenfeld The current recession put a lot of retirement plans on hold, and the retirement plans of credit union CEOs are no exception. Some CEOs say they want to rebuild their retirement savings. Others are putting off retirement because they want to see their credit unions through these... READ MORE

Knowledge Management: Exploit Staff Expertise

August 27, 2009
By Judy Dahl Want to preserve your credit union’s intellectual capital? Consider a knowledge management system that captures, centralizes, and stores information to help members find what they need and make employees more efficient. “Since implementing our [knowledge management] program, we’ve become more operationally efficient, streamlined our procedures, and saved... READ MORE

How Does Your 401(k) Plan Stack Up?

August 27, 2009
It used to be that simply offering your employees a 401(k) plan with the basic features was enough. But in the post-financial crisis era, it's important to measure your plan's success and take action when needed. READ MORE

Save the Smarts

August 25, 2009
Save the Smarts Judy Dahl Preserve your CU’s intellectual capital with a knowledge management system. Employees’ combined knowledge is one of credit unions’ most valuable assets. When a skilled employee leaves, years of expertise can walk out the door—unless you have systems in place to capture employees’ knowledge and use... READ MORE

Shed Costs With These Technologies

August 25, 2009
LEAD STORY Shed Costs With These Technologies Need to slash costs and boost efficiency? Try these “sure-fire” technologies, advises Jackie Buchanan, executive vice president/chief information officer for $1.3 billion asset Genisys Credit Union, Auburn Hills, Mich., and vice chair of the CUNA Technology Council: • Workflow automation. A good workflow process... READ MORE

Reward Star Performers

August 25, 2009
CUs turn to nonmonetary rewards during times of budgetary restraint. READ MORE

Salary Freeze

July 20, 2009
This year at GTE Federal Credit Union, Tampa, Fla., no employee will get a raise, promotion, or 401(k) match. But nobody's complaining. READ MORE

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