Lending

Data Storage Remedies May Be Coming

April 01, 2008
Data Storage Remedies May Be Coming April 1, 2008 By Vicky Franchino As the numerous data breach scandals of recent years prove, there's an epidemic of inappropriate data storage, and credit unions are paying the cost. Remedies and solutions could come from the major card companies and legislative changes: Payment... READ MORE

Bankruptcy Prevention by Committee

March 01, 2008
Bankruptcy Prevention by Committee March 1, 2008 For nearly 20 years, a group of Michigan credit unions has banded together to put on a free workshop each year to educate members about alternatives to bankruptcy, how to prevent mortgage foreclosure, and other matters, says Fran Gibelyou, branch manager for Family... READ MORE

Indirect Lending: Taking the Plunge

February 01, 2008
Indirect Lending: Taking the Plunge February 1, 2008 By Susi Bennett Credit unions typically have been associated more with direct automobile lending than with indirect lending. However, as nearly three-quarters of all automotive loans are indirect, credit unions risk not fully supporting their members if they don't participate in the... READ MORE

CU Lending in 2008: The Big Picture

January 01, 2008
CU Lending in 2008: The Big Picture January 1, 2008 By Jennifer Garrett Credit union lending looks generally weaker for 2008, says Mike Schenk, Credit Union National Association's (CUNA) vice president of economics and statistics. That's due to a weakening economy, including a weakening job market, increasing unemployment, and, consequently,... READ MORE

Zopa Launches U.S. Peer-to-Peer Lending Operation

January 01, 2008
Zopa Launches U.S. Peer-to-Peer Lending Operation January 1, 2008 Peer-to-peer (P2P) lending—which basically refers to people lending money to each other—is a way for people to share what for the past 50 years have been purely financial transactions, says Wade Lagrone, vice president of marketing at Zopa , an online... READ MORE

P2P Lending: Threat or Opportunity?

January 01, 2008
P2P Lending: Threat or Opportunity? January 1, 2008 By Beth Stetenfeld As social lending vendors emerge, CUs must learn how they work, why they're growing, and how to work with them. Yes, it's personal. In the 1946 movie, "It's a Wonderful Life," George Bailey emotionally describes loans made to community... READ MORE

Emergency Loans Rescue Members in Need

January 01, 2008
Emergency Loans Rescue Members in Need January 1, 2008 READ MORE

Spotlight: Richard Brandsma

January 01, 2008
Spotlight: Richard Brandsma January 1, 2008 Who: Richard C. (Rick) Brandsma What: President/CEO Where: Sound CU , Tacoma, Wash. Proactive lending and people skills pay off for Rick Brandsma, CEO of $362 million asset Sound CU, Tacoma, Wash. The credit union won CUNA Lending Council 2007 Excellence in Lending Awards... READ MORE

The Profitability of Data Accuracy

January 01, 2008
The Profitability of Data Accuracy January 1, 2008 By Jennifer Maisano The tides have changed over the last few years and you can either ride the wave or get stuck in the undertow. Consumers are bombarded daily with dozens of commercials advertising "know your credit score" and "obtain your free... READ MORE

Bring Indirect Members Into the Fold

January 01, 2008
Bring Indirect Members Into the Fold January 1, 2008 By Cathy Fleming Converting indirect loan applicants into active members isn't easy. But doing so is a great way to expand membership, credit union executives say. Seek Out Reputable Dealers Indirect lending is a higher-risk channel. Work with reputable dealers. Some... READ MORE

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Great article! Unfortunately, most employees don’t feel valued or appreciated by their supervisors or employers. In fact, research has shown that the predominant reason team members quit their jobs is because they don’t feel valued. This is in spite of the fact that employee recognition programs have proliferated in the workplace – over 90% of all organizations in the U.S. has some form of employee recognition activities in place. But most employee recognition programs are viewed with skepticism and cynicism – because they aren’t viewed as being genuine in their communication of appreciation. Getting the “employee of the month” award, receiving a certificate of recognition, or a “Way to go, team!” email just don’t get the job done. How do you communicate authentic appreciation? We have found people have different ways that they want to be shown appreciation, and if you don’t communicate in the language of appreciation important to them, you essentially “miss the mark”. Additionally, employees need to receive recognition more than once a year at their performance review. Otherwise, they view the praise as “going through the motions”. A third component of authentic appreciation is that the communication has to be about them personally – not the department, not their group, but something they did. Finally, they have to believe that you mean what you say. How you treat them has to match the words you use. If you are not sure how your team members want to be shown appreciation, the Motivating By Appreciation Inventory (www.appreciationatwork.com/assess) will identify the language of appreciation and specific actions preferred by each employee. You then can create a group profile for your team, so everyone knows how to encourage one another. Remember, employees want to know that they are valued for what they contribute to the success of the organization. And communicating authentic appreciation in the ways they desire it can make the difference between keeping your quality team members or having a negative work environment that everyone wants to leave. Paul White, Ph.D., is the co-author of The 5 Languages of Appreciation in the Workplace with Dr. Gary Chapman.

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