Lending

Pumping Up Auto Loan Volume

September 30, 2011
Auto loans have long been the bread and butter of credit union lending. But these days the bread is a tad drier and the butter a bit scarcer. READ MORE

The 14-Day Question

September 24, 2011
Some CUs are confused about the 14-day timing requirement for periodic statements. READ MORE

Perry: Raise the MBL Cap

September 16, 2011
It’s time to consider increasing CUs’ member business lending cap, Texas governor and presidential candidate Rick Perry told more than 250 credit union representatives at the Iowa Credit Union Convention. READ MORE

What’s That Roaring Sound?

September 12, 2011
An obscure book of business just a few years ago, student loan debt has roared past credit card debt and will surpass $1 trillion this year. READ MORE

Students Weigh Higher Education Options

September 06, 2011
Higher education tuition and fees have more than doubled since 2000—a rate faster than real estate appreciation during the housing bubble. READ MORE

The Growing Student-Debt Burden

September 06, 2011
The statistics on national student loan debt are alarming. READ MORE

Sorting Out the Schools

September 01, 2011
Simply choosing a university is more complicated today than it has been in the past. READ MORE

Match Students with the Right Loans

August 30, 2011
CUs explore a variety of ways to reach student borrowers. READ MORE

Index Depicts Weak Small Business Economy

August 23, 2011
Small business economy has been extremely sluggish, according to The Small Business Authority. READ MORE

Survey: Don’t Raise Taxes to Reduce Deficit

August 21, 2011
Nearly two-thirds of small business owners believe tax increases should not be part of the federal government’s plan to reduce the deficit, according to a survey by The Small Business Authority. READ MORE

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Great article! Unfortunately, most employees don’t feel valued or appreciated by their supervisors or employers. In fact, research has shown that the predominant reason team members quit their jobs is because they don’t feel valued. This is in spite of the fact that employee recognition programs have proliferated in the workplace – over 90% of all organizations in the U.S. has some form of employee recognition activities in place. But most employee recognition programs are viewed with skepticism and cynicism – because they aren’t viewed as being genuine in their communication of appreciation. Getting the “employee of the month” award, receiving a certificate of recognition, or a “Way to go, team!” email just don’t get the job done. How do you communicate authentic appreciation? We have found people have different ways that they want to be shown appreciation, and if you don’t communicate in the language of appreciation important to them, you essentially “miss the mark”. Additionally, employees need to receive recognition more than once a year at their performance review. Otherwise, they view the praise as “going through the motions”. A third component of authentic appreciation is that the communication has to be about them personally – not the department, not their group, but something they did. Finally, they have to believe that you mean what you say. How you treat them has to match the words you use. If you are not sure how your team members want to be shown appreciation, the Motivating By Appreciation Inventory (www.appreciationatwork.com/assess) will identify the language of appreciation and specific actions preferred by each employee. You then can create a group profile for your team, so everyone knows how to encourage one another. Remember, employees want to know that they are valued for what they contribute to the success of the organization. And communicating authentic appreciation in the ways they desire it can make the difference between keeping your quality team members or having a negative work environment that everyone wants to leave. Paul White, Ph.D., is the co-author of The 5 Languages of Appreciation in the Workplace with Dr. Gary Chapman.

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