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Articles from our Experts in Compliance
Focusing on Real Regulatory Relief
January 14, 2014
CUs already received one gift to start the new year.
Liquidity and Contingency Funding Plans
January 01, 2014
Effective March 31, 2014, all federally insured CUs will be subject to NCUA’s new liquidity regulation.
Mortgage Servicing: What’s in Store?
November 01, 2013
As required by the Dodd-Frank Act, the CFPB will require periodic statements for most closed-end mortgages—not just open-end loans.
Mortgage Servicing Rule: A Moving Target
October 01, 2013
The CFPB revisions to the mortgage servicing rule demonstrate the agency’s attentiveness to lenders’ concerns.
Get Your Whole House in Order
September 16, 2013
Two areas warrant the particular attention of CU staff: fair lending policies and HMDA accuracy.
CFPB’s Exam Procedures Are Valuable Tools
August 18, 2013
Review them to survive the tidal wave of new regulations and bolster your compliance efforts.
Skirting Around Dress Code Discrimination
August 01, 2013
During the summer, employers often are confronted with sticky situations involving the application and enforcement of workplace dress codes.
Regulatory Compliance for Investments
July 31, 2013
CUNA expects NCUA to issue additional guidance on how to comply with its new investment rules.
Agency Protects Stay-At-Home Spouses
July 24, 2013
Regulation Z amendment allows card issuers to consider a working spouse's income as that of the applicant's under certain conditions.
When You Are—And Aren't—A Loan Originator
July 22, 2013
The loan originator compensation rule has a lot of moving parts that will require changes at most CUs.
Credit Union Magazine
March 2014 digital edition
A New Payments Paradigm
Prepare for the End of Gridlock
Solving the Fannie and Freddie Puzzle
Involve Members in Unite for Good
Enhance Members’ Cross-Channel Experience
This is a great list, but falls short. Consider the myriad of other risks that can bring the credit union to its knees: Technology risks including viruses, trojans, data breaches and other forms of security compromises. People risks, including disgruntled employees, social engineering attempts, social unrest, prison breakout, social media entries that also affect the mentioned reputational risk. Environmental risks, which could include derailed or overturned chemical tankers,blizzards, hurricanes, tornados, sink holes (save the Corvettes!), earthquakes, mudslides, forest fires. Leaders always need to be asking themselves, "What could stop us from performing our mission?" A solid crisis management organization, coupled with a realistic, exercised business continuity plan is vital to ensure continued operations.
Cash America self reported the Ohio collections robo signing incident which was a violation of company policy. An outside investigation was conducted and findings were reported to the state and CFPB. Customers were refunded money due the company before any federal or state action was announced.
This important article managed to engage & inform in a few short minutes. Kudos, CU Magazine!
This is such a great example of credit unions giving back. The key with Complex Community is that they don't just do these acts of kindness just to do them. They are a part of their culture (as you noted). Before starting a similar program, other credit unions should do a deep dive into their culture and then match their program to who they are.
This article is spot-on regarding engagement. In fact, many credit unions need to replace their sales training with member engagement training. Your members don't want to be sold to--they want to be engaged with. Likewise, your front-line staff are not sales people--they are educators.
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Say: Who should be Credit Union Magazine's 2014 CU Hero of the Year?
William Armstrong, Northeast Community CU
Dan Morrisey, Queen of Peace Arlington FCU
William Rissel, Fort Knox FCU
Joni Senkpeil, Illinois CU System
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