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Is Your CU Ready to Respond After a Disaster?
November 03, 2012
Seven tips for an effective crisis communications plan.
Scenes from the Community CU & Growth Conference
November 02, 2012
CUs may behave like cooperatives, but they should brag more about being cooperatives.
Employment Picture a Bit Fuzzy
November 01, 2012
There is good and bad news on the economy, says CUNA economist Mike Schenk.
NCUA Activates Disaster Relief Policy and Hotline in Sandy’s Wake
October 30, 2012
FCUs may provide assistance to other CUs, their members, and nonmembers in affected areas under certain conditions.
Community CU Award Winners Embody Ideals of the Movement
October 29, 2012
Taking top honors were First Community CU, 1st MidAmerica CU, Gulf Coast Community FCU, and Dakotaland FCU, Huron, S.D.
Entering the World of Social Media
October 24, 2012
Be patient with social media. It takes time to accumulate critical mass, identify influencers, and resolve issues.
How Can CUs and Small Businesses Fight Check Fraud?
October 23, 2012
Organizations may be losing as much as 5% of their annual revenues due to fraud.
Bank Transfer Day: One Year Later
October 17, 2012
The movement has seen some very good membership numbers since November 2011.
Tech Gap Between Members and CUs Is Widening
October 16, 2012
The fact that the average age of CU members isn’t coming down is indicative of this widening technology gap.
Are CUs Using Their Ultimate Competitive Advantage?
October 01, 2012
Does the cooperative model offer real advantages when compared with the stock bank model?
Credit Union Magazine
March 2014 digital edition
Prepare for the End of Gridlock
At Freedom First CU, People 'Bank for Good'
Many Consumers Burdened by 'Debito'
Enhance Members’ Cross-Channel Experience
Prevent Workplace Fraud and Theft: Six Tips
Mobile banking has come a long way. But I have to wonder why credit unions are not using their mobile platform for marketing purposes? I've asked many of my clients this question and the answer I hear most often is that their mobile platform provider hasn't developed that functionality yet. Are we missing BIG opportunities here?
This is a great list, but falls short. Consider the myriad of other risks that can bring the credit union to its knees: Technology risks including viruses, trojans, data breaches and other forms of security compromises. People risks, including disgruntled employees, social engineering attempts, social unrest, prison breakout, social media entries that also affect the mentioned reputational risk. Environmental risks, which could include derailed or overturned chemical tankers,blizzards, hurricanes, tornados, sink holes (save the Corvettes!), earthquakes, mudslides, forest fires. Leaders always need to be asking themselves, "What could stop us from performing our mission?" A solid crisis management organization, coupled with a realistic, exercised business continuity plan is vital to ensure continued operations.
Cash America self reported the Ohio collections robo signing incident which was a violation of company policy. An outside investigation was conducted and findings were reported to the state and CFPB. Customers were refunded money due the company before any federal or state action was announced.
This important article managed to engage & inform in a few short minutes. Kudos, CU Magazine!
This is such a great example of credit unions giving back. The key with Complex Community is that they don't just do these acts of kindness just to do them. They are a part of their culture (as you noted). Before starting a similar program, other credit unions should do a deep dive into their culture and then match their program to who they are.
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Say: Who should be Credit Union Magazine's 2014 CU Hero of the Year?
William Armstrong, Northeast Community CU
Dan Morrisey, Queen of Peace Arlington FCU
William Rissel, Fort Knox FCU
Joni Senkpeil, Illinois CU System
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