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Scenes from CUNA's Community CU Conference

October 26, 2011
Attendees at CUNA’s Community Credit Union and Growth Conference learned a systematic approach to creativity and discovered how to develop, refine, communicate, and implement new ideas. READ MORE

Increasing Wallet Share

October 20, 2011
How do you measure the depths of a member’s relationship with your CU? And what does that measurement mean to your CU's bottom line? READ MORE

The Vital Need for Co-ops

October 10, 2011
For CUs and other cooperatives, 'democratic member control' is one of the principles by which they operate. READ MORE

Enhance Your CU’s Investment Portfolio

October 07, 2011
CU leaders should set aside personal investment biases and change their investment styles to build a solid investment portfolio. READ MORE

Ensure FFIEC Compliance with Risk-Based Authentication

October 06, 2011
Risk-based fraud detection and authentication system lets CUs take a holistic view of a member’s identity and likelihood of identity-related fraud. READ MORE

Data Breaches Top List of Fraud Threats

October 05, 2011
CUs must implement measures to prevent data breaches—and have a solid mitigation plan if one occurs. READ MORE

Economic Woes Hinder Retirement

October 05, 2011
Survey shows nearly four in 10 workers plan to retire after age 70. READ MORE

Stay Afloat in the Wave of Changing Flood Zones

October 03, 2011
The waters can get rough where FEMA and mortgage lending regulations converge. READ MORE

Performance Data: Your Best Information Is Inside Your Branch

September 30, 2011
While collecting, analyzing, and using internal metrics isn’t a simple task, this highly focused information is invaluable. READ MORE

CU Branches Out

September 26, 2011
New branch design frees up staff for solutions-based interactions with members. READ MORE
May Cover

Credit Union Magazine

• May digital edition

May 2013

heroes

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Popular Stories

Scenes from the 19th Annual CUNA CFO Council Conference

Survey Says: Americans Lack Credit Score Knowledge

Warren Morrow Named 2013 CU Hero of the Year

Identify & Monitor Indirect Auto Lending Risks

'Encourage Courage'

Recent Discussion

In remembering Warren, the first thing I think of was his smile. He was a gentle, caring man who always thought of others first. I was honored to be a part of the MiOpportinidad project with Affinity Credit Union, Warren and Miriam. His hard work and dedication to that project was inspirational. Warren so deserves this award.

The author really understands the credit union philosophy and I really enjoyed the analogy of his bathroom remodel. The only thing missing was pictures of the finished bathroom! :)

Thank you Phillip for showing the differences between a Big Bank that is only looking to sell you products and a Credit Union that actually looks out for its members needs. Great article!

I love and give a standing ovation to Ron Kase and to other caring people just as much as those who passed away on 2012 like Warren Morrow at Des Moines Iowa. He worked hard for those who are under-served an under-represented, but wasn't mentioned in your magazine. It may be beneficial for the entire world to know about his accomplishments no for his benefit, obviously, but to increase the number of positive and caring people and to add members the CU. Just ask Coopera Consulting at Des Moines Iowa about Warren Morrow's legacy.

That’s right Lisa. The servicing rule would not require a credit union to create its own policies and procedures if all aspects of the servicing are delegated to a sub-servicer. However, remember that the credit union will have to conduct due diligence on the sub-servicer to make sure it is following the minimum requirements for policies and procedures. Unfortunately, even those credit unions that use a third party servicer will need to have a working knowledge of the CFPB’s servicing rule.

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