Management

Two More Reasons to Keep Healthcare Reform on Your Radar

August 09, 2013
The opportunity for CUs to engage consumers is tremendous. READ MORE

Immigration Reform Will Lead Members to Your Door

August 09, 2013
CU leaders who think strategically about membership growth can’t ignore the important step many Americans are pushing their legislators to take. READ MORE

CUs Expand Their Arsenal in Tax Fight

August 07, 2013
‘Let’s look to our toolbox of technology and social media.’ READ MORE

Don’t Write Off This Latest Threat

August 01, 2013
Even if Congress does nothing as the midterm 2014 elections approach, the credit union tax exemption is always at risk. READ MORE

Top Tweetable Moments from #DontTaxTuesday

July 23, 2013
Here are some of our favorite tweets from #DontTaxTuesday. READ MORE

CUNA Urges Action During ‘DontTaxMyCU Tuesday’

July 23, 2013
‘Let’s get #DontTaxMyCU trending on Twitter.’ READ MORE

Set Your Innovation Process Free

July 20, 2013
'Good ideas can happen in the office, at a ball game, at church, at a party—anywhere someone’s creative juices are touched.' READ MORE

Fee or Free? Let Members Choose

July 19, 2013
‘Menu-based’ pricing helps CUs generate income in a fee-averse environment. READ MORE

Scenes from the 2013 World CU Conference

July 16, 2013
World Council of CUs (WOCCU) welcomes 2,400 attendees from 61 countries to the conference, held in Ottawa, Canada. READ MORE

Promoting Work-Life Balance

July 11, 2013
CUs understand that a work environment built on flexibility, support, and solid benefits. READ MORE

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Great article! Unfortunately, most employees don’t feel valued or appreciated by their supervisors or employers. In fact, research has shown that the predominant reason team members quit their jobs is because they don’t feel valued. This is in spite of the fact that employee recognition programs have proliferated in the workplace – over 90% of all organizations in the U.S. has some form of employee recognition activities in place. But most employee recognition programs are viewed with skepticism and cynicism – because they aren’t viewed as being genuine in their communication of appreciation. Getting the “employee of the month” award, receiving a certificate of recognition, or a “Way to go, team!” email just don’t get the job done. How do you communicate authentic appreciation? We have found people have different ways that they want to be shown appreciation, and if you don’t communicate in the language of appreciation important to them, you essentially “miss the mark”. Additionally, employees need to receive recognition more than once a year at their performance review. Otherwise, they view the praise as “going through the motions”. A third component of authentic appreciation is that the communication has to be about them personally – not the department, not their group, but something they did. Finally, they have to believe that you mean what you say. How you treat them has to match the words you use. If you are not sure how your team members want to be shown appreciation, the Motivating By Appreciation Inventory (www.appreciationatwork.com/assess) will identify the language of appreciation and specific actions preferred by each employee. You then can create a group profile for your team, so everyone knows how to encourage one another. Remember, employees want to know that they are valued for what they contribute to the success of the organization. And communicating authentic appreciation in the ways they desire it can make the difference between keeping your quality team members or having a negative work environment that everyone wants to leave. Paul White, Ph.D., is the co-author of The 5 Languages of Appreciation in the Workplace with Dr. Gary Chapman.

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