Management

Welcome, Walt!

December 01, 2013
I’m convinced that the future is exceedingly bright for both credit unions and Credit Union Magazine. READ MORE

NCUA Video Addresses Liquidity and Contingency Funding Plans

November 19, 2013
Some CUs must have access to NCUA’s Central Liquidity Facility, the Fed’s discount window, or both. READ MORE

CUAD Rallies to Head Off County Commission Vote

November 14, 2013
Bankers continue to attack CUs on both state and national levels. READ MORE

Gladwell: Innovation Rewards Patience, Not Haste

November 11, 2013
'The innovation race is not to the swift; the innovation race is to the patient,' the noted author says. READ MORE

Innovation Often Happens at 'the Click Moment'

November 07, 2013
'The purpose of strategy is to convince ourselves to act,' says Frans Johansson, author and CEO of The Medici Group. READ MORE

‘Failure Isn’t Fatal’ and Other Lessons in Innovation

October 21, 2013
"A lot of times, people don’t know what they want until you show it to them," says Amplify FCU CEO Paul Trylko. READ MORE

Female Leaders Must Leverage Their Strengths

October 17, 2013
The inaugural Women's Leadership Conference, sponsored by the Maryland-D.C. Credit Union League, provides professional development and networking opportunities. READ MORE

Seven Steps to a Cooperative Culture

October 16, 2013
CUs prove that a cooperative business model is a thriving and successful alternative to the for-profit sector. READ MORE

An Authentic Brand Sells Itself

October 11, 2013
Focus your brand on your sustainable, competitive advantage. READ MORE

'Table Is Being Set' for Tax Reform

October 10, 2013
CUs’ membership numbers give them a tremendous advantage over their political opponents, the banks. READ MORE

heroes

What's Popular

Popular Stories

Recent Discussion

Great article! Unfortunately, most employees don’t feel valued or appreciated by their supervisors or employers. In fact, research has shown that the predominant reason team members quit their jobs is because they don’t feel valued. This is in spite of the fact that employee recognition programs have proliferated in the workplace – over 90% of all organizations in the U.S. has some form of employee recognition activities in place. But most employee recognition programs are viewed with skepticism and cynicism – because they aren’t viewed as being genuine in their communication of appreciation. Getting the “employee of the month” award, receiving a certificate of recognition, or a “Way to go, team!” email just don’t get the job done. How do you communicate authentic appreciation? We have found people have different ways that they want to be shown appreciation, and if you don’t communicate in the language of appreciation important to them, you essentially “miss the mark”. Additionally, employees need to receive recognition more than once a year at their performance review. Otherwise, they view the praise as “going through the motions”. A third component of authentic appreciation is that the communication has to be about them personally – not the department, not their group, but something they did. Finally, they have to believe that you mean what you say. How you treat them has to match the words you use. If you are not sure how your team members want to be shown appreciation, the Motivating By Appreciation Inventory (www.appreciationatwork.com/assess) will identify the language of appreciation and specific actions preferred by each employee. You then can create a group profile for your team, so everyone knows how to encourage one another. Remember, employees want to know that they are valued for what they contribute to the success of the organization. And communicating authentic appreciation in the ways they desire it can make the difference between keeping your quality team members or having a negative work environment that everyone wants to leave. Paul White, Ph.D., is the co-author of The 5 Languages of Appreciation in the Workplace with Dr. Gary Chapman.

Your Say: Who should be Credit Union Magazine's 2014 CU Hero of the Year?

View Results Poll Archive