Management

Employment Practices 'Trifecta' Fuels Litigation

May 28, 2009
By John Wallace Today’s economic realities, a record number of discrimination charges, and recent legislative changes are causing more credit unions to log time in court. As credit union leaders take important steps to manage their operations—staff reductions, benefit changes, or hiring new employees—these measures are fueling litigation more often... READ MORE

Communication Styles: What's Your Impact on Others?

May 28, 2009
By Stacey Hanke We can’t “not” communicate. Our nonverbal behavior speaks volumes whether we realize it or not. We’ve all heard it before: “Know who you’re talking to and adapt your communication style to your listeners’ style.” As many times as we’ve heard these words to be the key for... READ MORE

The State of the Movement

May 22, 2009
Kathryn Kuehn There’s nothing like a history lesson to provide some perspective. In recognition of U.S. credit unions’ 100th anniversary, the Credit Union National Association (CUNA) plans a “revolutionary” celebration at the America’s Credit Union Conference & Expo, June 21-24, in Boston ( acuc.cuna.org ). In preparation, CUNA published a... READ MORE

The 10 Comandments Of Meetings

May 20, 2009
James Collins For some people, the only draw to meetings is the doughnuts. Let’s begin with a little survey: Why do you attend meetings?   Because they provide opportunities for group decision making; To better coordinate between personnel on complicated projects; or Because meetings mean free doughnuts. The problem is... READ MORE

Should Big Brother Be Watching?

May 20, 2009
Judy Dahl CUs walk a fine line when disciplining employees for personal behavior. A group of credit union employees stopped at a bar after work. A scuffle with the establishment’s owner ensued, resulting in the group’s ejection. Because the employees wore shirts featuring their credit union’s logo during the skirmish,... READ MORE

Falling Out of Free Fall

May 20, 2009
Bill Hampel   The U.S economy’s rate of decline is slowing. Beginning last fall, for several months economists were shocked with worse-than-expected monthly economic data. After a mild recession for the first three quarters of 2008, the bottom fell out of the economy, culminating with a 6.3% decline in gross... READ MORE

Corporate System Saga Continues to Unfold

May 20, 2009
Mary Dunn One positive development is federal legislation to amend the Federal CU Act. The National Credit Union Administration’s (NCUA) assistance to the corporate credit union system remains the chief topic of frustration and concern throughout the credit union system, based on the telephone calls and e-mails the Credit Union... READ MORE

Not Business as Usual

May 20, 2009
Sharyn Alden CU CEOs deal with low morale from SEG layoffs. As recessionary layoffs continue, many credit union CEOs must do double and even triple duty. They report they’re more than managers. Sometimes they’re grief counselors and coaches. They must make a personal commitment to lead by example. CEOs describe... READ MORE

Stability Comes to Mind

May 20, 2009
Mark Sievewright Can the housing market return to its original ‘flying position’? Since World War II, the U.S. economy resiliently has worked its way through 10 contractions, each lasting an average of 10 months (with two lasting 16 months). This recession leads the standings in both severity and duration. But... READ MORE

Social Lending Refuses to Die

May 20, 2009
Mark Condon Despite an SEC crackdown, social lending networks are surviving—even prospering. Amid the doom and gloom surrounding the economy and the financial services industry, you’ll be happy to learn that Uncle Joe and Aunt Millie can continue to lend money over the Internet to strangers out West who want... READ MORE

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