Management

From Paper to Practice

June 17, 2009

View your strategic plan as a road map written at the beginning of a journey.

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A Time to Build

June 17, 2009
Mary Mink CUs with resources and vision are making the most of lower construction costs and real estate bargains. A credit union branch groundbreaking takes on greater meaning today for the optimism and anticipation of the growth it symbolizes. Across the country, credit unions are building branches in support of... READ MORE

Loans & Employees: What To Do When Staff Default

May 28, 2009
By Judy Dahl Linda Amoroso Employers walk a fine line when disciplining employees for personal behavior. But what should a credit union do if an employee defaults on a credit union loan? “Our primary goal regarding any default is to immediately work one-on-one with the member—in this case, the employee—to... READ MORE

CU Hero 2009: The Winner Is

May 28, 2009
Credit Union Magazine subscribers have chosen Cathie Tierney, CEO of $1.2 billion asset Community First Credit Union, Appleton, Wis., as the 2009 Credit Union Hero of the Year. She’ll receive her award at (and complimentary registration to) the America’s Credit Union Conference & Expo  June 21-24 in Boston. Tierney has... READ MORE

Employment Practices 'Trifecta' Fuels Litigation

May 28, 2009
By John Wallace Today’s economic realities, a record number of discrimination charges, and recent legislative changes are causing more credit unions to log time in court. As credit union leaders take important steps to manage their operations—staff reductions, benefit changes, or hiring new employees—these measures are fueling litigation more often... READ MORE

Communication Styles: What's Your Impact on Others?

May 28, 2009
By Stacey Hanke We can’t “not” communicate. Our nonverbal behavior speaks volumes whether we realize it or not. We’ve all heard it before: “Know who you’re talking to and adapt your communication style to your listeners’ style.” As many times as we’ve heard these words to be the key for... READ MORE

The State of the Movement

May 22, 2009
Kathryn Kuehn There’s nothing like a history lesson to provide some perspective. In recognition of U.S. credit unions’ 100th anniversary, the Credit Union National Association (CUNA) plans a “revolutionary” celebration at the America’s Credit Union Conference & Expo, June 21-24, in Boston ( acuc.cuna.org ). In preparation, CUNA published a... READ MORE

The 10 Comandments Of Meetings

May 20, 2009
James Collins For some people, the only draw to meetings is the doughnuts. Let’s begin with a little survey: Why do you attend meetings?   Because they provide opportunities for group decision making; To better coordinate between personnel on complicated projects; or Because meetings mean free doughnuts. The problem is... READ MORE

Should Big Brother Be Watching?

May 20, 2009
Judy Dahl CUs walk a fine line when disciplining employees for personal behavior. A group of credit union employees stopped at a bar after work. A scuffle with the establishment’s owner ensued, resulting in the group’s ejection. Because the employees wore shirts featuring their credit union’s logo during the skirmish,... READ MORE

Falling Out of Free Fall

May 20, 2009
Bill Hampel   The U.S economy’s rate of decline is slowing. Beginning last fall, for several months economists were shocked with worse-than-expected monthly economic data. After a mild recession for the first three quarters of 2008, the bottom fell out of the economy, culminating with a 6.3% decline in gross... READ MORE

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