Compliance

Comply With Internet Gambling Regs

June 01, 2010
June 1, 2010, is the compliance date for the Unlawful Internet Gambling Enforcement Act regulations. READ MORE

Gift Card Compliance Begins in August

June 01, 2010
This spring, the Federal Reserve Board amended Regulation E to implement the gift card provisions of the Credit Card Accountability, Responsibility, and Disclosure (CARD) Act of 2009. READ MORE

Compliance Q&A: Reg E and Negative Balance Fees

May 14, 2010
Does the new Reg E overdraft rule allow credit unions to charge a negative balance fee when the member’s ATM/debit card overdraft leads to a negative balance for a long period of time? READ MORE

Compliance Q&A: OFAC

May 12, 2010
Can CUs set up just one account for all OFAC-blocked funds? READ MORE

NCUA Issues Model Privacy Form

April 26, 2010
NCUA adopts a standardized, easy-to-understand privacy notice for consumers. The National Credit Union Administration (NCUA) along with the other federal regulators issued a model privacy form credit unions may use to comply with the Privacy Act’s initial and annual privacy notice requirements. NCUA’s regulations apply to all federally... READ MORE

Bellco CU Wins UBIT Challenge

April 26, 2010
Bellco CU Wins UBIT Challenge   Last month the U.S. District Court in Colorado ruled in favor of Bellco Credit Union, Greenwood Village, Colo., about limits on the Internal Revenue Service’s authority to collect unrelated business income taxes (UBIT) on several products.  The court ruled income derived from the sale of credit... READ MORE

Compliance Q&A

April 18, 2010
By Valerie Moss Q What must a servicemember do to receive the 6% interest rate required by the Servicemembers Civil Relief Act (SCRA)?       A In order to apply for the 6% interest rate, the SCRA requires the servicemember to provide the credit union with a written notice... READ MORE

Compliance Q&A: Ability to Pay

April 06, 2010
By Valerie Moss Q Prior to opening a new credit card account , we understand that our credit union now has to consider a member's "ability to pay" as if the line of credit was fully advanced. Say that under the terms of our credit card agreement, the member has... READ MORE

Coming Soon: CARD Act Fee, Rate Terms

March 30, 2010
The Federal Reserve Board has proposed regulations to implement two provisions of the Credit Card Accountability, Responsibility, and Disclosure (CARD) Act. The comment period concludes April 14. The Fed should finalize these regs early this summer, with an effective date of Aug. 22, 2010, required by law. The first provision... READ MORE

Leverage Technology to Ease the Compliance Burden

March 10, 2010
Steve Gibbs : Use technology to lessen the compliance burden and control costs. By Steve Gibbs Compliance has always been a tedious process involving much reading and even more research. In the “good old days,” disclosures were reviewed word by word and annual percentage rates were determined on a hand-held... READ MORE

The Works Blog The Works Blog is produced by PolicyWorks LLC, Des Moines, Iowa.

Navigating the Muddy Waters of Flood Insurance Reform

One of the things PolicyWorks continues to assist our credit union clients with is wading through the deep waters of mortgage regulation. As CFPB Director Richard Cordray has acknowledged, many of the business practices implemented by the January 2014 mortgage rules have long been standards credit unions have adhered to. However, a tidal wave of […]

How to Write an Effective #CommentLetter

One of my favorite things about being a part of the credit union movement is the cooperative spirit; how everyone has a voice and a chance to be heard.  A great example of this is the comment letter – whenever an agency (such as NCUA, NACHA, CFPB, etc.) issues a proposed rule, they open the […]

Prepaid Cards and the CFPB

There has been a lot of chatter lately by the CFPB about prepaid cards and payroll cards (which are generally a form of a reloadable prepaid card used by an employer). We should expect a lot more chatter by “late spring” when the CFPB issues proposed rules. The CFPB issued two versions of model forms in […]
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Great article! Unfortunately, most employees don’t feel valued or appreciated by their supervisors or employers. In fact, research has shown that the predominant reason team members quit their jobs is because they don’t feel valued. This is in spite of the fact that employee recognition programs have proliferated in the workplace – over 90% of all organizations in the U.S. has some form of employee recognition activities in place. But most employee recognition programs are viewed with skepticism and cynicism – because they aren’t viewed as being genuine in their communication of appreciation. Getting the “employee of the month” award, receiving a certificate of recognition, or a “Way to go, team!” email just don’t get the job done. How do you communicate authentic appreciation? We have found people have different ways that they want to be shown appreciation, and if you don’t communicate in the language of appreciation important to them, you essentially “miss the mark”. Additionally, employees need to receive recognition more than once a year at their performance review. Otherwise, they view the praise as “going through the motions”. A third component of authentic appreciation is that the communication has to be about them personally – not the department, not their group, but something they did. Finally, they have to believe that you mean what you say. How you treat them has to match the words you use. If you are not sure how your team members want to be shown appreciation, the Motivating By Appreciation Inventory (www.appreciationatwork.com/assess) will identify the language of appreciation and specific actions preferred by each employee. You then can create a group profile for your team, so everyone knows how to encourage one another. Remember, employees want to know that they are valued for what they contribute to the success of the organization. And communicating authentic appreciation in the ways they desire it can make the difference between keeping your quality team members or having a negative work environment that everyone wants to leave. Paul White, Ph.D., is the co-author of The 5 Languages of Appreciation in the Workplace with Dr. Gary Chapman.

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