Compliance

Compliance Q&A: Reg Z Loan Originator Rule

January 23, 2014
What loan originator information must be included on mortgage documents under Reg Z? READ MORE

New Loan Originator Requirements Take Effect

January 14, 2014
Consumer Financial Protection Bureau amended Regulation Z to implement certain Dodd-Frank Act requirements. READ MORE

Reduce the ‘Silo Effect’ Risk

January 14, 2014
ERM is a “comprehensive risk-optimization process that integrates risk management across an organization.” READ MORE

Focusing on Real Regulatory Relief

January 14, 2014
CUs already received one gift to start the new year. READ MORE

CFPB Considers Debt Collection Rules

January 07, 2014
CFPB is seeking information from the public on many issues. READ MORE

Liquidity and Contingency Funding Plans

January 01, 2014
Effective March 31, 2014, all federally insured CUs will be subject to NCUA’s new liquidity regulation. READ MORE

CFPB’s Mortgage Servicing Requirements

December 31, 2013
Final rule covers periodic statement requirements, interest-rate adjustments, and more. READ MORE

Things I Think I Know

December 31, 2013
New disclosure requirements will not improve consumers' understanding of loan products. READ MORE

Relief From the Compliance Burden

December 17, 2013
CUs face endless compliance challenges as the New Year approaches, particularly with new mortgage lending rules. READ MORE

Guidance on Mortgage Servicing Rules

December 09, 2013
The CFPB aims to provide “greater clarity to the market” concerning mortgage servicing rules that take effect in January 2014. READ MORE

The Works Blog The Works Blog is produced by PolicyWorks LLC, Des Moines, Iowa.

Navigating the Muddy Waters of Flood Insurance Reform

One of the things PolicyWorks continues to assist our credit union clients with is wading through the deep waters of mortgage regulation. As CFPB Director Richard Cordray has acknowledged, many of the business practices implemented by the January 2014 mortgage rules have long been standards credit unions have adhered to. However, a tidal wave of […]

How to Write an Effective #CommentLetter

One of my favorite things about being a part of the credit union movement is the cooperative spirit; how everyone has a voice and a chance to be heard.  A great example of this is the comment letter – whenever an agency (such as NCUA, NACHA, CFPB, etc.) issues a proposed rule, they open the […]

Prepaid Cards and the CFPB

There has been a lot of chatter lately by the CFPB about prepaid cards and payroll cards (which are generally a form of a reloadable prepaid card used by an employer). We should expect a lot more chatter by “late spring” when the CFPB issues proposed rules. The CFPB issued two versions of model forms in […]
More Stories

heroes

What's Popular

Popular Stories

Recent Discussion

Great article! Unfortunately, most employees don’t feel valued or appreciated by their supervisors or employers. In fact, research has shown that the predominant reason team members quit their jobs is because they don’t feel valued. This is in spite of the fact that employee recognition programs have proliferated in the workplace – over 90% of all organizations in the U.S. has some form of employee recognition activities in place. But most employee recognition programs are viewed with skepticism and cynicism – because they aren’t viewed as being genuine in their communication of appreciation. Getting the “employee of the month” award, receiving a certificate of recognition, or a “Way to go, team!” email just don’t get the job done. How do you communicate authentic appreciation? We have found people have different ways that they want to be shown appreciation, and if you don’t communicate in the language of appreciation important to them, you essentially “miss the mark”. Additionally, employees need to receive recognition more than once a year at their performance review. Otherwise, they view the praise as “going through the motions”. A third component of authentic appreciation is that the communication has to be about them personally – not the department, not their group, but something they did. Finally, they have to believe that you mean what you say. How you treat them has to match the words you use. If you are not sure how your team members want to be shown appreciation, the Motivating By Appreciation Inventory (www.appreciationatwork.com/assess) will identify the language of appreciation and specific actions preferred by each employee. You then can create a group profile for your team, so everyone knows how to encourage one another. Remember, employees want to know that they are valued for what they contribute to the success of the organization. And communicating authentic appreciation in the ways they desire it can make the difference between keeping your quality team members or having a negative work environment that everyone wants to leave. Paul White, Ph.D., is the co-author of The 5 Languages of Appreciation in the Workplace with Dr. Gary Chapman.

Your Say: Who should be Credit Union Magazine's 2014 CU Hero of the Year?

View Results Poll Archive