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2011 loan growth projections
CFPB’s Mortgage Servicing Requirements
December 31, 2013
Final rule covers periodic statement requirements, interest-rate adjustments, and more.
Things I Think I Know
December 31, 2013
New disclosure requirements will not improve consumers' understanding of loan products.
Relief From the Compliance Burden
December 17, 2013
CUs face endless compliance challenges as the New Year approaches, particularly with new mortgage lending rules.
Guidance on Mortgage Servicing Rules
December 09, 2013
The CFPB aims to provide “greater clarity to the market” concerning mortgage servicing rules that take effect in January 2014.
Compliance Q&A: Reg B Copies of Appraisals/Valuations
December 01, 2013
What disclosure language should we use for the notice of the right to receive copies of appraisals/valuations under the amended Regulation B?
CFPB Publishes Remittance Transfer Exam Procedures
December 01, 2013
The agency’s remittance transfer regulation went into effect on Oct. 28, 2013.
Know the Rules on Holiday Gifts
November 27, 2013
As the holiday gift-giving season begins, it’s a good time to review your CU’s Bank Bribery Act policy.
Beware Zombies, Vampires, and TCPA
November 25, 2013
Members must provide prior express written consent to receive marketing calls, texts, and faxes.
Understand Payroll Card Rules
November 19, 2013
Employees are entitled to the protections of the Electronic Fund Transfers Act (EFTA), and Regulation E’s provisions applicable to payroll cards.
Creating Awareness Among Regulators
November 12, 2013
Credit unions, owned by their members, are responsible for reporting to them, not the marketplace.
Credit Union Magazine
March 2014 digital edition
The Works Blog is produced by
Des Moines, Iowa.
A New Payments Paradigm
Prepare for the End of Gridlock
Solving the Fannie and Freddie Puzzle
Reviving the Spirit of St. Louis
This is a great list, but falls short. Consider the myriad of other risks that can bring the credit union to its knees: Technology risks including viruses, trojans, data breaches and other forms of security compromises. People risks, including disgruntled employees, social engineering attempts, social unrest, prison breakout, social media entries that also affect the mentioned reputational risk. Environmental risks, which could include derailed or overturned chemical tankers,blizzards, hurricanes, tornados, sink holes (save the Corvettes!), earthquakes, mudslides, forest fires. Leaders always need to be asking themselves, "What could stop us from performing our mission?" A solid crisis management organization, coupled with a realistic, exercised business continuity plan is vital to ensure continued operations.
Cash America self reported the Ohio collections robo signing incident which was a violation of company policy. An outside investigation was conducted and findings were reported to the state and CFPB. Customers were refunded money due the company before any federal or state action was announced.
This important article managed to engage & inform in a few short minutes. Kudos, CU Magazine!
This is such a great example of credit unions giving back. The key with Complex Community is that they don't just do these acts of kindness just to do them. They are a part of their culture (as you noted). Before starting a similar program, other credit unions should do a deep dive into their culture and then match their program to who they are.
This article is spot-on regarding engagement. In fact, many credit unions need to replace their sales training with member engagement training. Your members don't want to be sold to--they want to be engaged with. Likewise, your front-line staff are not sales people--they are educators.
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Say: Who should be Credit Union Magazine's 2014 CU Hero of the Year?
William Armstrong, Northeast Community CU
Dan Morrisey, Queen of Peace Arlington FCU
William Rissel, Fort Knox FCU
Joni Senkpeil, Illinois CU System
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