Compliance

My First Year: The Good, Bad, and Downright Ugly

December 05, 2012
CUs focus too little energy on compliance. That must change. READ MORE

Update Forms to Reference CFPB

November 30, 2012
Dodd-Frank transferred rule-making authority for a number of consumer financial protection laws to the CFPB. READ MORE

FEMA Flood Determination Form

November 27, 2012
The form is available at floodsmart.gov. READ MORE

Take a Holistic Approach to Compliance

November 21, 2012
Dividing compliance responsibilities among different departments leads to inconsistencies. READ MORE

Expect a ‘Wild Compliance Ride’ in 2013

November 20, 2012
Compliance often lacks black and white answers, so the ability to interpret rules and assess risk is essential. READ MORE

Compliance Management Programs

November 19, 2012
The CFPB has taken the Federal Reserve and Basel guidance and integrated it into its examination procedures READ MORE

The Six Must-Have Skills for Compliance Officers

November 18, 2012
'The role of the compliance officer is changing and finding staff with the right skills is a higher priority than ever before.' READ MORE

SCRA Compliance

November 11, 2012
The SCRA provides certain financial protections to active-duty military personnel. READ MORE

Lending Compliance Takes a Detour

November 01, 2012
CUs now can find the lending solution that is right for members. READ MORE

NMLS Annual Renewal Begins

November 01, 2012
Direct questions to the NMLS call center at 240-386-4444. It’s open during this renewal period from 9 a.m. to 7 p.m. EST. READ MORE

The Works Blog The Works Blog is produced by PolicyWorks LLC, Des Moines, Iowa.

Navigating the Muddy Waters of Flood Insurance Reform

One of the things PolicyWorks continues to assist our credit union clients with is wading through the deep waters of mortgage regulation. As CFPB Director Richard Cordray has acknowledged, many of the business practices implemented by the January 2014 mortgage rules have long been standards credit unions have adhered to. However, a tidal wave of […]

How to Write an Effective #CommentLetter

One of my favorite things about being a part of the credit union movement is the cooperative spirit; how everyone has a voice and a chance to be heard.  A great example of this is the comment letter – whenever an agency (such as NCUA, NACHA, CFPB, etc.) issues a proposed rule, they open the […]

Prepaid Cards and the CFPB

There has been a lot of chatter lately by the CFPB about prepaid cards and payroll cards (which are generally a form of a reloadable prepaid card used by an employer). We should expect a lot more chatter by “late spring” when the CFPB issues proposed rules. The CFPB issued two versions of model forms in […]
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Great article! Unfortunately, most employees don’t feel valued or appreciated by their supervisors or employers. In fact, research has shown that the predominant reason team members quit their jobs is because they don’t feel valued. This is in spite of the fact that employee recognition programs have proliferated in the workplace – over 90% of all organizations in the U.S. has some form of employee recognition activities in place. But most employee recognition programs are viewed with skepticism and cynicism – because they aren’t viewed as being genuine in their communication of appreciation. Getting the “employee of the month” award, receiving a certificate of recognition, or a “Way to go, team!” email just don’t get the job done. How do you communicate authentic appreciation? We have found people have different ways that they want to be shown appreciation, and if you don’t communicate in the language of appreciation important to them, you essentially “miss the mark”. Additionally, employees need to receive recognition more than once a year at their performance review. Otherwise, they view the praise as “going through the motions”. A third component of authentic appreciation is that the communication has to be about them personally – not the department, not their group, but something they did. Finally, they have to believe that you mean what you say. How you treat them has to match the words you use. If you are not sure how your team members want to be shown appreciation, the Motivating By Appreciation Inventory (www.appreciationatwork.com/assess) will identify the language of appreciation and specific actions preferred by each employee. You then can create a group profile for your team, so everyone knows how to encourage one another. Remember, employees want to know that they are valued for what they contribute to the success of the organization. And communicating authentic appreciation in the ways they desire it can make the difference between keeping your quality team members or having a negative work environment that everyone wants to leave. Paul White, Ph.D., is the co-author of The 5 Languages of Appreciation in the Workplace with Dr. Gary Chapman.

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