Lending

‘Yes’ Approach Leads to More Loans

January 26, 2012
CU introduced loans that are small in size but helped a lot of people. READ MORE

To Spur Loan Growth, Learn From the Past

January 24, 2012
There’s an upside to the economic down cycle: A wealth of information on bad accounts. READ MORE

Enlightened Lending

January 20, 2012
Top-notch lending requires seeing the potential for growth where others might settle for business as usual. READ MORE

CUNA Economist: Expect a Modest Lending Comeback

January 19, 2012
Pent-up consumer demand bodes well for growth in auto loans, credit cards, and purchase money mortgages. READ MORE

Mobile Lending Sparks Youth Movement

January 17, 2012
CUs that want to attract younger members must pay attention to the technology those members prefer. Increasingly, that’s the mobile channel. READ MORE

Court OKs Up-Front Card Fees

January 13, 2012
The original rule regarding the limitation of fees during the first year after an account is opened remains in place and credit unions should continue to comply with it. READ MORE

Most Business Owners Optimistic About 2012

January 12, 2012
Only 20% of survey respondents were pessimistic about 2012 and their 2011 business results. READ MORE

Shell-Shocked Housing Market May Yield CU Opportunities

January 12, 2012
CUs have burnished their credentials among consumers while the reputation of brokers and bankers has languished. READ MORE

CUs Navigate the Mortgage Reg Maze

January 04, 2012
CUs face a jumble of new mortgage regulations in 2012. READ MORE

Lending Innovation

January 01, 2012
In an environment where consumers are reluctant to borrow, innovative lending strategies have become essential for growth. READ MORE

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Great article! Unfortunately, most employees don’t feel valued or appreciated by their supervisors or employers. In fact, research has shown that the predominant reason team members quit their jobs is because they don’t feel valued. This is in spite of the fact that employee recognition programs have proliferated in the workplace – over 90% of all organizations in the U.S. has some form of employee recognition activities in place. But most employee recognition programs are viewed with skepticism and cynicism – because they aren’t viewed as being genuine in their communication of appreciation. Getting the “employee of the month” award, receiving a certificate of recognition, or a “Way to go, team!” email just don’t get the job done. How do you communicate authentic appreciation? We have found people have different ways that they want to be shown appreciation, and if you don’t communicate in the language of appreciation important to them, you essentially “miss the mark”. Additionally, employees need to receive recognition more than once a year at their performance review. Otherwise, they view the praise as “going through the motions”. A third component of authentic appreciation is that the communication has to be about them personally – not the department, not their group, but something they did. Finally, they have to believe that you mean what you say. How you treat them has to match the words you use. If you are not sure how your team members want to be shown appreciation, the Motivating By Appreciation Inventory (www.appreciationatwork.com/assess) will identify the language of appreciation and specific actions preferred by each employee. You then can create a group profile for your team, so everyone knows how to encourage one another. Remember, employees want to know that they are valued for what they contribute to the success of the organization. And communicating authentic appreciation in the ways they desire it can make the difference between keeping your quality team members or having a negative work environment that everyone wants to leave. Paul White, Ph.D., is the co-author of The 5 Languages of Appreciation in the Workplace with Dr. Gary Chapman.

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