Lending

Rejuvenate Your Sagging Loan Portfolio: 12 Tips

October 01, 2005
Rejuvenate Your Sagging Loan Portfolio: 12 Tips October 1, 2005 By Mary Mink Loan portfolio need a boost? Consider these tips from credit unions receiving 2004 Excellence in Lending Awards--presented by the CUNA Lending Council and CUNA Mutual Group, Madison, Wis.--and featured in a CUNA Lending Council white paper: 1.... READ MORE

Indirect Lending: Avoid Dealer Pitfalls

October 01, 2005
Indirect Lending: Avoid Dealer Pitfalls October 1, 2005 By Kathy Strawmatt The business relationships between credit unions and automotive, boat, and other dealerships can often be described as a 'love/hate relationship.' There exists the potential to deliver substantial benefits to both business parties, but it also can present major challenges... READ MORE

Don't Disparage Manufactured Housing

August 01, 2005
Don't Disparage Manufactured Housing August 1, 2005 By Bill Merrick Think manufactured housing is trashy? There's no foundation for such a stereotype, says Steve Hennigan, senior vice president for San Antonio Federal Credit Union and president of CU Factory Built Lending, a credit union service organization (CUSO) the $1.8 billion... READ MORE

Bundling Creates A Competitive Edge

August 01, 2005
Bundling Creates A Competitive Edge August 1, 2005 By David Black Credit unions have long held the competitive high ground when it comes to individual accountholder service. Members count on credit unions to provide a broad range of attractively priced financial services. Among the most appealing to members and credit... READ MORE

Six Habits Of Highly Effective Card Programs

July 01, 2005
Six Habits Of Highly Effective Card Programs July 1, 2005 1. Manage the portfolio: Lower risk and increase revenue 2. Choose the right products: Give members what they want 3. Set pricing: Find the right level to boost card use 4. Promote the program: Build business through marketing 5. Establish... READ MORE

Best Practices Make Indirect Lending Successful

June 01, 2005
June 1, 2005 By Kathy Strawmatt Indirect lending through automobile, recreational vehicle, and other big-ticket dealerships can be one of the most effective ways for a credit union to build a lucrative loan portfolio. This lending strategy eliminates much of the expense and effort involved in marketing loans and offers... READ MORE

Get Your Share Of The Debit Card Market

June 01, 2005
Get Your Share Of The Debit Card Market June 1, 2005 Of all payment methods, debit cards are poised for the greatest growth, according to Chris Leggett, director of national sales for PSCU Financial Services, St. Petersburg, Fla. In fact, a Gallup poll reveals 46% of households say writing a... READ MORE

LoanLink Center, CU Direct partner to speed indirect loans

June 01, 2005
LoanLink Center, CU Direct partner to speed indirect loans June 1, 2005 The LoanLink Center and CU Direct Corp. are teaming up to speed up indirect loan processing for credit unions and their members by using the Credit Union Direct Lending (CUDL) platform. The LoanLink Center is a credit union... READ MORE

CUs Seek Multi-Purpose Lending Technology

January 01, 2005
CUs Seek Multi-Purpose Lending Technology January 1, 2005 By Darla Dernovsek Frustrated by a lengthy, cumbersome lending process, credit union employees and members have muttered the same phrase for years: 'There has to be a better way.' The latest technology trends are propelling credit unions toward that elusive 'better way,'... READ MORE

Doing business with business members? Remember CIA

January 01, 2005
Doing business with business members? Remember CIA January 1, 2005 By Warren Cole As credit unions offer business services in this era of 'know your member,' Office of Foreign Assets Control (OFAC) regulations, and other new relationship requirements, they should remember a simple acronym, CIA: capacity, identity, and authority. By... READ MORE

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Great article! Unfortunately, most employees don’t feel valued or appreciated by their supervisors or employers. In fact, research has shown that the predominant reason team members quit their jobs is because they don’t feel valued. This is in spite of the fact that employee recognition programs have proliferated in the workplace – over 90% of all organizations in the U.S. has some form of employee recognition activities in place. But most employee recognition programs are viewed with skepticism and cynicism – because they aren’t viewed as being genuine in their communication of appreciation. Getting the “employee of the month” award, receiving a certificate of recognition, or a “Way to go, team!” email just don’t get the job done. How do you communicate authentic appreciation? We have found people have different ways that they want to be shown appreciation, and if you don’t communicate in the language of appreciation important to them, you essentially “miss the mark”. Additionally, employees need to receive recognition more than once a year at their performance review. Otherwise, they view the praise as “going through the motions”. A third component of authentic appreciation is that the communication has to be about them personally – not the department, not their group, but something they did. Finally, they have to believe that you mean what you say. How you treat them has to match the words you use. If you are not sure how your team members want to be shown appreciation, the Motivating By Appreciation Inventory (www.appreciationatwork.com/assess) will identify the language of appreciation and specific actions preferred by each employee. You then can create a group profile for your team, so everyone knows how to encourage one another. Remember, employees want to know that they are valued for what they contribute to the success of the organization. And communicating authentic appreciation in the ways they desire it can make the difference between keeping your quality team members or having a negative work environment that everyone wants to leave. Paul White, Ph.D., is the co-author of The 5 Languages of Appreciation in the Workplace with Dr. Gary Chapman.

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