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Commercial Lending: Get Past ‘No’
September 01, 2012
There are many reasons a loan committee may decline a commercial loan deal.
Students Assume Greater Share of College Costs
August 24, 2012
Lack of understanding about private student loans can lead to serious financial problems after graduation.
Latest Reports Indicate Slower Recovery
August 20, 2012
While the economic recovery likely will remain on track, CUNA’s economists now expect marginally slower economic growth.
Mortgage Delinquency Picture Improves
August 09, 2012
Nationwide mortgage delinquency rate dropped nearly 9% during the first half of 2012.
What’s the Future of Loan Payments?
August 02, 2012
Members expect a variety of loan payment options.
The Lifelong Consequences of Student Debt
August 01, 2012
U.S. student debt is about $1 trillion and growing, and defaults are climbing. It’s entirely possible this trend might evolve into a crisis.
Avoid These Mortgage Servicing Practices
August 01, 2012
Five federal financial institution regulators issued guidance to mortgage servicers on military homeowners .
It’s Time for an Auto Lending Compliance Tune-up
July 27, 2012
Compliance requirements differ for direct and indirect loans.
Three Additional Rules From CFPB
July 20, 2012
The Consumer Financial Protection Bureau addresses mortgage originator standards, high-cost mortgages, and escrow accounts.
Credit Cards: Learn From the Best-Run Programs
July 11, 2012
CUs can improve their card programs by boosting efficiency, improving marketing, and avoiding common mistakes.
Credit Union Magazine
March 2014 digital edition
A New Payments Paradigm
Prepare for the End of Gridlock
Solving the Fannie and Freddie Puzzle
Involve Members in Unite for Good
Enhance Members’ Cross-Channel Experience
This is a great list, but falls short. Consider the myriad of other risks that can bring the credit union to its knees: Technology risks including viruses, trojans, data breaches and other forms of security compromises. People risks, including disgruntled employees, social engineering attempts, social unrest, prison breakout, social media entries that also affect the mentioned reputational risk. Environmental risks, which could include derailed or overturned chemical tankers,blizzards, hurricanes, tornados, sink holes (save the Corvettes!), earthquakes, mudslides, forest fires. Leaders always need to be asking themselves, "What could stop us from performing our mission?" A solid crisis management organization, coupled with a realistic, exercised business continuity plan is vital to ensure continued operations.
Cash America self reported the Ohio collections robo signing incident which was a violation of company policy. An outside investigation was conducted and findings were reported to the state and CFPB. Customers were refunded money due the company before any federal or state action was announced.
This important article managed to engage & inform in a few short minutes. Kudos, CU Magazine!
This is such a great example of credit unions giving back. The key with Complex Community is that they don't just do these acts of kindness just to do them. They are a part of their culture (as you noted). Before starting a similar program, other credit unions should do a deep dive into their culture and then match their program to who they are.
This article is spot-on regarding engagement. In fact, many credit unions need to replace their sales training with member engagement training. Your members don't want to be sold to--they want to be engaged with. Likewise, your front-line staff are not sales people--they are educators.
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Say: Who should be Credit Union Magazine's 2014 CU Hero of the Year?
William Armstrong, Northeast Community CU
Dan Morrisey, Queen of Peace Arlington FCU
William Rissel, Fort Knox FCU
Joni Senkpeil, Illinois CU System
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