Lending

Five lending leaders

January 14, 2010
Through November 2009, credit union loans outstanding increased an anemic 1.5%, according to the Credit Union National Association’s (CUNA) economics and statistics department . That’s down from 6.8% for the same period in 2008—and the smallest increase since World War II, when credit union loans outstanding fell from $216 million... READ MORE

Compliance Q&A: OFAC

January 12, 2010
By Valerie Moss Q Must a credit union set up individual accounts for each Office of Foreign Assets Control (OFAC)-blocked party, or can it set up one account to house funds from all blocked accounts? Next : The answer   A OFAC allows a credit union to choose either method.... READ MORE

Senate Introduces CU Biz Lending Bill

December 22, 2009
U.S. Senator Mark Udall (D-Colo.) and a bipartisan group of his colleagues introduced a bill to spur small business growth and create jobs by increasing access to loans from credit unions. The Small Business Lending Enhancement Act of 2009 was co-sponsored by Senators Charles Schumer (D-N.Y.), Joseph Lieberman (I-Conn.), Olympia... READ MORE

Business Lending Rx

December 21, 2009
Underwriting and monitoring tools ensure a healthy business loan portfolio. When it comes to providing business capital in a tight economy, credit unions are like the kid who finally gets to sit at the big table at Thanksgiving. That’s great, except the others at the table—banks and other... READ MORE

Watch for Cracks in Your Business Loan Portfolio

December 21, 2009
Make sure problems in the commercial real estate market don’t stress your CU’s portfolio. The U.S. commercial real estate market has been in a three-year freefall. Experts say the market will finally hit bottom this year. And when it does, market values will be 40% to 50% below... READ MORE

Lending Challenges Galore

December 21, 2009
The Great Recession might be technically over, but lending is still tepid at CUs. Chastened by the economic downturn, once spend- and borrow-happy consumers have closed their wallets and upped their savings rates—a trend that’s likely to continue, according to 
Credit Union National Association economists. “That’s one among... READ MORE

DealerTrack Now Has 800 Financing Sources

December 15, 2009
DealerTrack Inc. , a leading provider of on-demand software and data solutions for the U.S. automotive retail industry, announced that the number of active financing sources connected to the DealerTrack network  has reached 800. "We are pleased to reach this milestone of 800 connected financing sources—significantly more than anyone else in... READ MORE

Compliance Q&A: Serving Servicemembers

December 15, 2009
By Valerie Moss Q What must a servicemember do to receive the 6% interest rate required by the Servicemembers Civil Relief Act  (SCRA)?   A In order to apply for the 6% interest rate, the SCRA requires the servicemember to provide the credit union with a written notice and a... READ MORE

Keep a close eye on your business loan portfolio

December 15, 2009
As banks continue to tighten lending standards, many small business owners are turning to credit unions for business loans and other services. As a result, many credit unions have seen strong growth in their business-loan portfolios, according to “Strategies for Monitoring Credit Union Member Business Loans During a Recession,” a... READ MORE

Compliance Q&A: Unlawful Internet Gambling Enforcement Act

November 30, 2009
By Valerie Moss Q How can a credit union comply with Unlawful Internet Gambling Enforcement Act regulations?   A For payment systems (other than card systems), credit unions that are covered by the regulations must have written policies and procedures in place that demonstrate they are performing risk-based due diligence... READ MORE

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Great article! Unfortunately, most employees don’t feel valued or appreciated by their supervisors or employers. In fact, research has shown that the predominant reason team members quit their jobs is because they don’t feel valued. This is in spite of the fact that employee recognition programs have proliferated in the workplace – over 90% of all organizations in the U.S. has some form of employee recognition activities in place. But most employee recognition programs are viewed with skepticism and cynicism – because they aren’t viewed as being genuine in their communication of appreciation. Getting the “employee of the month” award, receiving a certificate of recognition, or a “Way to go, team!” email just don’t get the job done. How do you communicate authentic appreciation? We have found people have different ways that they want to be shown appreciation, and if you don’t communicate in the language of appreciation important to them, you essentially “miss the mark”. Additionally, employees need to receive recognition more than once a year at their performance review. Otherwise, they view the praise as “going through the motions”. A third component of authentic appreciation is that the communication has to be about them personally – not the department, not their group, but something they did. Finally, they have to believe that you mean what you say. How you treat them has to match the words you use. If you are not sure how your team members want to be shown appreciation, the Motivating By Appreciation Inventory (www.appreciationatwork.com/assess) will identify the language of appreciation and specific actions preferred by each employee. You then can create a group profile for your team, so everyone knows how to encourage one another. Remember, employees want to know that they are valued for what they contribute to the success of the organization. And communicating authentic appreciation in the ways they desire it can make the difference between keeping your quality team members or having a negative work environment that everyone wants to leave. Paul White, Ph.D., is the co-author of The 5 Languages of Appreciation in the Workplace with Dr. Gary Chapman.

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