Lending

CUs Take MBL Message to Capitol Hill

March 18, 2010
Credit unions called upon legislators during visits to Capitol Hill to support legislation raising the member business lending (MBL) cap from 12.25% to 25% of assets—and found some allies during the process. The visits took place during the Credit Union National Association’s (CUNA) Governmental Affairs Conference. When a delegation of... READ MORE

Five Credit Card Predictions for 2010

March 17, 2010
The credit card industry went through a tremendous amount of change in 2009—and there’s more change to come, fueled by the national card issuers. Bill Hardekopf, CEO of LowCards.com , makes these predictions for the credit card industry in 2010: 1. More cards with annual fees About 20% of credit... READ MORE

Rates & Ratios: CU Loans Fall in February

March 04, 2010
Credit union loans outstanding decreased 0.6% during February 2010, down from a 0.5% increase during January 2010, according to the Credit Union National Association’s economics and statistics department . Adjustable-rate mortgages led loan growth during February, increasing 0.1%. On the decline were unsecured personal loans and credit card loans (2%),... READ MORE

Where Is the Puck Going?

March 03, 2010
Bill Vogeney: Streamline lending to top members and consider an "old school" approach to serving those with less than stellar credit. By Bill Vogeney Years ago, a reporter asked hockey great Wayne Gretzky why he was so successful. His reply: “I skate to where the puck is going, not where... READ MORE

CUs 'Critical' to Business Growth

February 23, 2010
U.S. Small Business Administrator Karen Mills on Tuesday told GAC attendees that credit unions are "critical" to growing businesses and creating new jobs, adding that her "impression" is "credit unions really know what is going on in their communities." Mills also commended credit unions for their shared goal of supporting... READ MORE

Good Chance to Lift MBL Cap

February 23, 2010
Businesses’ need for capital will drive removal of restrictions. It would be a big mistake to pass legislation establishing a separate consumer regulatory agency, Rep. Ed Royce (R-Calif.) said Tuesday. In fact, he believes doing so could create conditions for another economic regulatory disaster. “We go down a dangerous path... READ MORE

Hyland: Focus on the future

February 23, 2010
Hyland: Don't wait to seize the future. Entering the stage to the strains of R.E.M.’s “It’s the End of the World as We Know it,” NCUA Vice Chair Gigi Hyland told General Session attendees to seize the future—pronto. “It’s the end of the world as we know it and it’s... READ MORE

'Turn Up the Volume' on Business Loans

February 22, 2010
The planets are perfectly aligned to pass legislation raising credit unions’ member business lending cap from 12.25% to 25% of assets. The only thing standing in the way is banker greed. READ MORE

Mortgage Lending: 'Every Loan Has a Story Behind It'

February 12, 2010
One major challenge CUs will face in mortgage lending in 2010 will be in regulatory compliance. READ MORE

Three Mortgage Challenges CUs Will Face in 2010

February 12, 2010
By Scott Happ Credit union mortgage lenders will face special challenges during 2010—challenges that only technology can help them resolve. These challenges include: 1. Mortgage pricing complexity With today’s confusing loan-level variances, loan pricing is more complicated than ever. And with credit-score-based adjustments, it’s almost impossible to work from paper... READ MORE

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Great article! Unfortunately, most employees don’t feel valued or appreciated by their supervisors or employers. In fact, research has shown that the predominant reason team members quit their jobs is because they don’t feel valued. This is in spite of the fact that employee recognition programs have proliferated in the workplace – over 90% of all organizations in the U.S. has some form of employee recognition activities in place. But most employee recognition programs are viewed with skepticism and cynicism – because they aren’t viewed as being genuine in their communication of appreciation. Getting the “employee of the month” award, receiving a certificate of recognition, or a “Way to go, team!” email just don’t get the job done. How do you communicate authentic appreciation? We have found people have different ways that they want to be shown appreciation, and if you don’t communicate in the language of appreciation important to them, you essentially “miss the mark”. Additionally, employees need to receive recognition more than once a year at their performance review. Otherwise, they view the praise as “going through the motions”. A third component of authentic appreciation is that the communication has to be about them personally – not the department, not their group, but something they did. Finally, they have to believe that you mean what you say. How you treat them has to match the words you use. If you are not sure how your team members want to be shown appreciation, the Motivating By Appreciation Inventory (www.appreciationatwork.com/assess) will identify the language of appreciation and specific actions preferred by each employee. You then can create a group profile for your team, so everyone knows how to encourage one another. Remember, employees want to know that they are valued for what they contribute to the success of the organization. And communicating authentic appreciation in the ways they desire it can make the difference between keeping your quality team members or having a negative work environment that everyone wants to leave. Paul White, Ph.D., is the co-author of The 5 Languages of Appreciation in the Workplace with Dr. Gary Chapman.

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