Technology

12 Web Site Do's And Don'ts

September 01, 2005
12 Web Site Do's And Don'ts September 1, 2005 By Patrick Totty Thanks to ever-increasing broadband and a hefty number of members who routinely do their banking online, more credit unions are viewing their Web sites as legitimate and vital delivery channels. Check Out These CU Web Sites Vendors cite... READ MORE

What technologies will have the biggest effect on CUs?

September 01, 2005
What technologies will have the biggest effect on CUs? September 1, 2005 By Dale Davaz What types of changes will these technologies bring? What effect might these changes have on the financial services industry? What may the future hold for technology in CUs? In what areas of the CU will... READ MORE

Rethinking The ATM Outsourcing Model

September 01, 2005
Rethinking The ATM Outsourcing Model September 1, 2005 A proven approach Integrated partnerships By Mark Hoppe Across America, financial institutions have learned that outsourcing the components of an automated teller machine (ATM) program can bring a quick boost to the bottom line. Saving an average of 15% to 20% by... READ MORE

Foil Tech Implementation Woes With CU-Savvy Experts

September 01, 2005
Foil Tech Implementation Woes With CU-Savvy Experts September 1, 2005 By Romir Bosu In today's hyper-competitive financial services environment, the credit unions that will thrive and increase market share are those that make prudent technology investments with future growth in mind. A recent report from New York-based Datamonitor indicates the... READ MORE

IntegraSys Receives ReBrand 100 Award for 'IT works' Brand

July 01, 2005
IntegraSys Receives ReBrand 100 Award for 'IT works' Brand July 1, 2005 IntegraSys, a Frisco, Texas, business unit of Fiserv Inc. and a provider of information technology services to credit unions announced that it has been selected as one of the world's best rebrands in the first annual ReBrand 100... READ MORE

What's New With ATMs?

June 01, 2005
What's New With ATMs? June 1, 2005 By Patrick Totty Branch in a box Compliance, security challenges Out of the ‘skunk works Introducing new features While the most dramatic growth in the sheer number of automated teller machines (ATMs) is behind us, three factors ensure that the machines will continue... READ MORE

What's On Your Technology Wish List?

June 01, 2005
What's On Your Technology Wish List? June 1, 2005 Steer Members Toward Electronic Delivery We wish that every member would be serviced by us electronically in a secure, trustworthy online environment. Smart Financial Credit Union understands the importance of electronic service delivery. We're constantly upgrading our technological infrastructure while our... READ MORE

Knowledge Bases: The Matrix

June 01, 2005
Knowledge Bases: The Matrix June 1, 2005 By Lester Warby A member searches your Web site for an individual retirement account (IRA). It's easy to find basic information about IRAs, but deciding on a particular IRA remains difficult. Somewhat frustrated but undaunted, the member dials your call center--if you're lucky--where... READ MORE

Take A Holistic Approach To Information Security

May 01, 2005
Take A Holistic Approach To Information Security May 1, 2005 A common information security mistake credit unions make is taking each problem and threat separately, Kevin Prince, product manager for Cavion Plus, Mounds View, Minn., recently told Credit Union Magazine . Instead, credit unions should implement solutions that guard against... READ MORE

Six Questions To Ask Before Conducting E-Marketing

May 01, 2005
Six Questions To Ask Before Conducting E-Marketing May 1, 2005 By Patrick Totty Despite the ubiquity and importance of Web- and e-mail-based communications, e-marketing consumes a surprisingly small portion of credit unions' marketing budgets. Before launching an e-marketing campaign, advises Rich Weissman, president/CEO of The Database Marketing Agency Inc. in... READ MORE

heroes

What's Popular

Popular Stories

Recent Discussion

Great article! Unfortunately, most employees don’t feel valued or appreciated by their supervisors or employers. In fact, research has shown that the predominant reason team members quit their jobs is because they don’t feel valued. This is in spite of the fact that employee recognition programs have proliferated in the workplace – over 90% of all organizations in the U.S. has some form of employee recognition activities in place. But most employee recognition programs are viewed with skepticism and cynicism – because they aren’t viewed as being genuine in their communication of appreciation. Getting the “employee of the month” award, receiving a certificate of recognition, or a “Way to go, team!” email just don’t get the job done. How do you communicate authentic appreciation? We have found people have different ways that they want to be shown appreciation, and if you don’t communicate in the language of appreciation important to them, you essentially “miss the mark”. Additionally, employees need to receive recognition more than once a year at their performance review. Otherwise, they view the praise as “going through the motions”. A third component of authentic appreciation is that the communication has to be about them personally – not the department, not their group, but something they did. Finally, they have to believe that you mean what you say. How you treat them has to match the words you use. If you are not sure how your team members want to be shown appreciation, the Motivating By Appreciation Inventory (www.appreciationatwork.com/assess) will identify the language of appreciation and specific actions preferred by each employee. You then can create a group profile for your team, so everyone knows how to encourage one another. Remember, employees want to know that they are valued for what they contribute to the success of the organization. And communicating authentic appreciation in the ways they desire it can make the difference between keeping your quality team members or having a negative work environment that everyone wants to leave. Paul White, Ph.D., is the co-author of The 5 Languages of Appreciation in the Workplace with Dr. Gary Chapman.

Your Say: Who should be Credit Union Magazine's 2014 CU Hero of the Year?

View Results Poll Archive