Technology

Don't Get Dust in the Server & Other Core Conversion Lessons

December 23, 2010
Done right, a core processing conversion can be more than a technology upgrade. It can transform a CU. READ MORE

Mobile Madness

December 07, 2010
The buzz at the BAI conference over mobile banking—and the apps that enable it—was deafening. READ MORE

NewSolutions: A Core That Zings

December 01, 2010
Bay Ridge FCU races through participation lending with NewSolutions. READ MORE

Top Tech Innovations

December 01, 2010
The CUNA Technology Council executive committee offers a brief glimpse at technologies on the cusp of wider acceptance. READ MORE

Top Tech Trends and Annoyances

December 01, 2010
It’s a bellwether time for tech innovations. READ MORE

Data Security: Plan for the Worst Scenario

December 01, 2010
Credit and debit cards pose the biggest threats to members’ data. READ MORE

Building a Better Core

December 01, 2010
Converting to a new core processing system—although difficult, time consuming, and expensive—can yield big dividends. READ MORE

Middleware Platforms Create 'Ecosystem of Technology'

November 19, 2010
Three middleware platforms are helping Travis Credit Union, Vacaville, Calif., give employees better tools so they can provide better member service. READ MORE

Texas League, CO-OP Financial Services Form Partnership

November 11, 2010
CO-OP Mobile for mobile banking features a multi-mode platform supporting text banking, mobile Web browser, and downloadable applications to supported devices, including iPhones. READ MORE

Technology Best Practices, Part II

November 05, 2010
Changing system access requests from a manual procedure to an automated process was an essential step in the ongoing evolution of system access security at Affinity Plus FCU. READ MORE

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Great article! Unfortunately, most employees don’t feel valued or appreciated by their supervisors or employers. In fact, research has shown that the predominant reason team members quit their jobs is because they don’t feel valued. This is in spite of the fact that employee recognition programs have proliferated in the workplace – over 90% of all organizations in the U.S. has some form of employee recognition activities in place. But most employee recognition programs are viewed with skepticism and cynicism – because they aren’t viewed as being genuine in their communication of appreciation. Getting the “employee of the month” award, receiving a certificate of recognition, or a “Way to go, team!” email just don’t get the job done. How do you communicate authentic appreciation? We have found people have different ways that they want to be shown appreciation, and if you don’t communicate in the language of appreciation important to them, you essentially “miss the mark”. Additionally, employees need to receive recognition more than once a year at their performance review. Otherwise, they view the praise as “going through the motions”. A third component of authentic appreciation is that the communication has to be about them personally – not the department, not their group, but something they did. Finally, they have to believe that you mean what you say. How you treat them has to match the words you use. If you are not sure how your team members want to be shown appreciation, the Motivating By Appreciation Inventory (www.appreciationatwork.com/assess) will identify the language of appreciation and specific actions preferred by each employee. You then can create a group profile for your team, so everyone knows how to encourage one another. Remember, employees want to know that they are valued for what they contribute to the success of the organization. And communicating authentic appreciation in the ways they desire it can make the difference between keeping your quality team members or having a negative work environment that everyone wants to leave. Paul White, Ph.D., is the co-author of The 5 Languages of Appreciation in the Workplace with Dr. Gary Chapman.

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