Community Service

New Xerox FCU CEO Embraces Collaboration

October 01, 2006
New Xerox FCU CEO Embraces Collaboration October 1, 2006 Who: Teresa Freeborn What: President/CEO Where: Xerox Federal Credit Union, El Segundo, Calif. What's your vision for Xerox Federal? I see Xerox Federal as a formidable financial institution in our key markets in the coming years. The challenges we face aren't... READ MORE

How do you Communicate Member Ownership?

October 01, 2006
How do you Communicate Member Ownership? October 1, 2006 CU Philosophy an Easy Sell We want our members to understand ‘membership' and ‘ownership.' Our collateral pieces and Web site emphasize that we're a self-help, nonprofit, member-owned cooperative. There always will be competition on rates. Our theme is that by gaining... READ MORE

Survey: CUs Expand Service to Hispanic Market

October 01, 2006
Survey: CUs Expand Service to Hispanic Market October 1, 2006 Credit unions with a significant number of potential Hispanic members--identified as at least 11% of their field of membership--reach out to serve that market. That's one finding from a new survey by the Credit Union National Association's (CUNA) Hispanic Resource... READ MORE

Share One Helps Clients Through Hurricane Season

October 01, 2006
Share One Helps Clients Through Hurricane Season October 1, 2006 Share One Inc. , Memphis, Tenn., has unveiled its newest solution to protect credit union clients from natural disasters, acts of terrorism, and other potential threats to business continuation. A system replication project that mirrors the exact operation of the... READ MORE

Do You Need a Chief Member Officer?

September 01, 2006
Do You Need a Chief Member Officer? September 1, 2006 Do members experience your credit union like you want them to? Many probably have to answer with a reluctant no, according to the book, 'Chief Customer Officer: Getting Past Lip Service to Passionate Action' by Jeanne Bliss. Despite our best... READ MORE

Dade County FCU Enables Social Security Recipients to 'Go Direct'

September 01, 2006
Dade County FCU Enables Social Security Recipients to 'Go Direct' September 1, 2006 Dade County Federal Credit Union has become the exclusive federal credit union in South Florida to provide direct deposit of Social Security and Supplemental Security Income (SSI) checks with the government's 'Go Direct' program. Go Direct is... READ MORE

DR Chapter of Credit Unions Builds House in 10 Days

September 01, 2006
DR Chapter of Credit Unions Builds House in 10 Days September 1, 2006 Fifteen credit unions in the Downriver Chapter of Credit Unions in Michigan raised more than $15,000 for the Monroe (Mich.) County Habitat for Humanity. The Building Blitz was held June 10-22, putting 112 people to work, including... READ MORE

Pentagon FCU Offers 'Financial Responsibility 101'

September 01, 2006
Pentagon FCU Offers 'Financial Responsibility 101' September 1, 2006 School's in session at the nation's third-largest federal credit union. Pentagon Federal Credit Union's "Financial Responsibility 101" offer encourages members with college-bound students to open accounts in preparation for life on campus and beyond. "For a lot of college students, that... READ MORE

SEFCU Program Helps People Build Assets

August 01, 2006
SEFCU Program Helps People Build Assets August 1, 2006 By Bill Merrick During a financial literacy course hosted by $1.3 billion asset State Employees Federal Credit Union (SEFCU), Albany, N.Y., student Raymond Patterson asked whether he should respond to a credit card offer he'd received in the mail and brought... READ MORE

Serve Hispanic Members The Right Way

August 01, 2006
Serve Hispanic Members The Right Way August 1, 2006 By Astrid Rial Credit unions are in a unique position to attract and retain Hispanic members. That's because by their cooperative, member-owned nature, they provide peace of mind and security, especially to recent Spanish-speaking immigrants who are wary of banks in... READ MORE

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